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Enhancing quality through a focus on customer experience
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Beyond Traditional Testing: Advanced Methodologies for Evaluating Modern AI Systems
As AI systems continue to demonstrate ever more complex behaviors and autonomous capabilities, our evaluation methodologies must adapt to match these emergent properties if we are to safely govern these systems without hindering their potential.
Integrating CX Into Everyday QA Testing
Enhancing quality through a focus on customer experience
European Accessibility Act: IAAP Brno Hybrid Event Recap
Gain insights on the EAA's EN 301 549 requirements and more from an IAAP event in Brno, Czech Republic.
Agents and Security: Walking the Line
Common security measures like captchas can prevent AI agents from completing their tasks. To enable agentic AI, organizations must rethink how they protect data.
Crowdtesting Pilot Blueprint: Onboarding the Right Way
Take a step-by-step look at the crowdtesting pilot process
How Agentic AI Changes Software Development and QA
Agentic AI introduces new ways to develop and test software. To safely and effectively make the most of this new technology, teams must adopt new ways of thinking.
Meet Some Of Our Women In Tech
As part of Women in Tech Month each May, Applause spotlights staff from around the organization. Meet some of the women who help support our customers in their testing efforts.
What’s the Most Promising Trend in Digital Quality?
Check out these expert insights on digital quality trends.
Automation vs. Agentic AI: Key Differences
Explore the core differences between rule-based automation and agentic AI, and their roles in modern software QA.
Mobile App Accessibility Testing Basics
Adhere to these mobile app accessibility standards
Usability Testing for Agentic Interactions: Ensuring Intuitive AI-Powered Smart Device Assistants
See why early usability testing is a critical investment in building agentic AI systems that respect user autonomy and enhance collaboration.
Global Accessibility Awareness Day and Digital Quality Insights
Get the latest insight around accessibility and inclusive design from our annual survey of professionals working in digital quality and software development. Learn the steps your organization can take to move forward with accessibility and inclusive design.
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