Deliver Applause-Worthy Digital Experiences Your Customers Demand

At Applause, we envision a world where digital experiences work, and work well, for everyone, everywhere. Our fully managed testing and feedback solutions provide the comprehensive quality, speed and scale you need to deliver the apps, devices and experiences that your customers will love.

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Proven Solutions for Your Critical Testing Challenges

Generative AI Testing

Deliver safe and reliable Gen AI experiences with Applause. Our training and testing solutions are powered by experts and end users who provide the diverse, human perspectives that reduce inaccuracy, bias, toxicity and other potentially harmful outcomes. Access large-scale, global datasets spanning text, audio, video, biometrics and more, and leverage techniques like fine-tuning, model evaluation and red teaming to ensure weaknesses are detected and addressed before launch. Tell us your requirements, and we’ll customize and manage a program that enables you to release with confidence.

Accessibility Testing

For your digital experiences to be truly inclusive, they must be accessible for all. Applause provides the accessibility expertise, real-time feedback and testing coverage you need to ensure optimal digital experiences for people with disabilities (PWD), including visual, hearing, mobility and cognitive impairments. Meet upcoming WCAG and EAA conformance deadlines, while focusing internal resources on other priorities. Our solutions are fully managed, so you can account for digital accessibility at every stage of the SDLC.

Payment Testing

Enable seamless transactions worldwide with payment testing solutions from Applause. With access to our diverse testing community, including end users in hundreds of countries ready to test with their own payment instruments, gain real-time insights into every stage of the customer journey. In an increasingly complex and valuable e-commerce landscape, Applause is the payments testing partner you need to onboard new payment methods and ensure proper localization to avoid cart abandonment and add new revenue.

Functional Testing

Find and resolve critical issues early in the SDLC with functional testing solutions from Applause. Manual functional testing gives you immediate, deep insights into operational issues ranging from bugs to usability challenges to accuracy issues and beyond. Curated teams of testing experts and end users provide diverse, global perspectives and access to countless device and platform configurations for comprehensive results. Integrated with Jira and real-time collaboration tools, manual testing can be supplemented with integrated and automated options, keeping you on budget, and on plan.

Fully Managed Solutions

Leading brands turn to Applause to expand testing coverage exponentially, without adding overhead. We have effective solutions for every QA challenge, and can rapidly stand up strategic testing and feedback programs that deliver authentic, impactful results in real time. Led by experts and powered by end users, our portfolio covers manual, integrated and automated functional testing; as well as specialized solutions for AI training and testing, accessibility, digital payments, UX, customer journey, voice and security testing.

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Add Quality, Speed & Scale With Applause

200%

Increased Testing Capacity

150%

More Releases per Year

50%

Reduction in Critical Issues

30%

Acceleration in Planned Revenue

10%

Increased Customer Retention

Real-World Testing for Real-World Results

Solve all your testing and feedback needs.

Our solutions harness the power of crowdtesting – with access to the world’s largest community of digital testers, from experts to end users – and an innovative platform that enables immediate, actionable insights. With deep expertise in software testing and quality best practices, our experienced teams help you quickly deliver releases that are functional, intuitive and inclusive.

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When Applause stepped in here, they provided extensive testing resources and expertise, including a diverse pool of testers with disabilities, which ensured that our products were thoroughly tested for accessibility issues.

Karishma Manshani
Project Manager @ Cisco CX Product Team

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As an international business, Accor relies on Applause to ensure customers all over the world can seamlessly book and pay for hotels through our e-commerce platform. Applause’s global community of digital experts enables us to perform live payments testing in real scenarios with real payment instruments, so we can identify and address potential issues quickly. It gives us a high level of confidence about the quality of our product to our customers.

Rémi Lakmeche
VP E-Commerce Engineering @ Accor

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Applause helped us launch our products in Ontario, Canada’s largest province, by providing in-market testers to validate the player experience and payment methods. The team worked through the weekend and overnight on go-live to help us achieve our aggressive launch goals, giving us invaluable real-time feedback and insights.

Miranda Rais
Head of UAT @ Entain/BetMGM

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Applause allows us to deploy updates and new features with a lot more confidence knowing they have been tested in real-world conditions with testers with real vehicles. That is the big picture.

Matthew Vance
Quality Manager @ myAudi Solutions

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Our customers expect the best when they interact with us, whether that’s in person, on our website or a mobile app. Applause gives us both the speed and flexibility we need to deliver quality digital properties and great experiences to our customers. With Applause, we are confident our customers will love the digital experiences we release.

Jeff Pierce
Director of Digital Product Management @ Peet’s Coffee

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Applause’s services have been transformative for our digital operations, playing a pivotal role in our recognition as Apple’s 2023 iPhone App of the Year and an honorable mention as Google Play Best of 2023. Collaborating with Applause and its global community allows our team to concentrate on innovating and crafting user-centric designs that propel our customers confidently into new explorations.

Adam Blumberg
Director of Engineering and QA @ AllTrails

Release Faster, With Confidence

Applause integrates seamlessly with your systems and processes.

Partnering with Applause gives you the coverage and flexibility required for a successful launch. We fully manage comprehensive testing and feedback programs for you, delivering strategic guidance and authentic, impactful results. We’re a testing best practice for digital innovators across the globe, and an integral part of modern SDLCs in every industry.

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Stay Ahead of the Trends Transforming the Industry

Based on deep experience, expertise and global research studies, the Applause Resource Center includes original ebooks, white papers, webinars, case studies, podcasts and more. Access facts, figures and best practices spanning the entire digital testing landscape.

Visit the Resource Center