AI Training and Testing
The Only AI Testing Partner Built for How AI Actually Behaves
Traditional QA methods aren’t effective for testing AI. That’s why you need Applause.
AI’s Unpredictable Nature Demands a New QA Approach
Our generative AI training and testing services help ensure comprehensive quality.
AI is shipping faster than traditional QA can keep up with. Your teams are under pressure to cover more models, more devices and more edge cases than ever — but standalone testing methods weren't built for probabilistic systems. Without the right approach, hallucinations, bias and safety failures may reach real users before you can catch them.
Applause closes that gap. We combine the world's largest testing community — 1.5M+ independent experts and real-world end users — with AI, automation and proven methodologies like red team testing and LLM-as-judge to help you ship AI products you can stand behind.
What Sets Applause Apart
From red team testing to golden dataset creation, Applause covers every dimension of AI quality, at the speed and scale your roadmap demands.
Expert-led optimization strategies
Access domain specialists in legal, medical, finance and more — on demand — to fine-tune systems against the standards that actually matter in your industry
LLM-as-judge infrastructure
Our multi-model jury infrastructure runs three or more independent frontier models in parallel to evaluate outputs — with human experts stepping in wherever models disagree
Real-world data and insights
Gain valuable, diverse input from our global testing community across markets, devices and environments
Continuous improvement
Every testing cycle produces a human-validated golden dataset — an authoritative benchmark you can reuse for regression testing as your models evolve
Fully Managed Solutions for Rapid AI Development and Launch
We deliver the training data to power AI algorithms and testing to deliver flawless experiences, without adding overhead.
With in-field training and testing solutions for generative AI, voice, natural language processing (NLP), computer vision, reinforcement learning (RLHF) and machine learning (ML), we tailor programs to your specific technologies, industry segments and business goals. All of our solutions are fully managed by testing experts and specialists who become a natural extension of your team. We enable access to the world’s largest independent testing community providing authentic, real-world feedback in real time, 24/7/365.
Generative AI Testing
Maximize the benefits of Gen AI while ensuring accuracy, relevance, inclusivity and safety.
Agentic AI Testing
Smarter AI needs smarter testing. Meet higher stakes head-on with human-in-the-loop quality assurance.
The Largest, Most Diverse AI Testing Community
Receive authentic feedback and insights into how your apps and software work in real-world conditions with our global testing community.
1.5M+
Experts and End Users
200+
Countries
80+
Languages
5M+
Connected Devices
Access Large Volumes of Diverse, Unbiased Datasets and Feedback
Source the data you need to power your AI applications.
Applause is committed to delivering quality AI-powered apps, devices and experiences by collecting the data you need to achieve success, including text, images, audio, video, communications, content and biometrics. With over a million independent digital testing experts and end users around the world, available on demand at a moment’s notice, you gain end-user perspective and broad, diverse and unbiased data. For specialized applications, we engage domain experts with the precise industry experience and knowledge you need to ensure your AI releases work, and work well, for everyone, everywhere.
Uncover Vulnerabilities and Mitigate Threats With Red Teaming
Protect your organization and customers from digital attacks.
Improve Models and Leverage UX Research for Seamless AI Experiences
Benefit from user experience expertise, model validation, content tuning and more.
At Applause, we understand that digital products and experiences need to be intuitive and easy to use for customers to return, and AI is no exception. UX research and testing are critical to successful deployments. We provide both strategy and execution, including end users to test the experience, to make sure your UX is sound. Additionally, we have generalists and specialists on-hand to validate interactions with AI systems as well as fine-tune prompts and responses to facilitate seamless exchanges between user and model.
Ready to Learn More About AI Training and Testing With Applause?
Find out how you can optimize your customer experience, drive engagement, innovate faster and launch confidently at scale. We’ve helped the most innovative brands in the world launch effective, trusted AI solutions.
- The largest, most diverse community of digital testing experts and end users providing the breadth and depth of insights required for high-quality AI experiences
- Access to millions of real devices and configurations in over 200 countries and territories
- Custom teams with specialized expertise in AI training and testing, including conversational systems, Gen AI models, image/character recognition, machine learning and more
- Model optimization and risk reduction techniques to mitigate bias, toxicity, inaccuracy and other potential AI harms
- Real-time insights and actionable reports enabling continuous improvement
- Seamless integration with existing Agile and CI/CD workflows
- Highly secure and protected approach that conforms to information security best practices
Dive Deeper Into Digital Quality
From customer stories to expert insights, our Resource Center offers a deeper look at how we approach digital quality.