As senior director of UX research at Applause, Celeste manages a global team of highly skilled UX researchers who strategize with worldwide clients and execute needed studies. She has years of experience in UX research and strategy across a wide variety of industries, and has a keen eye for balancing the needs of the user and the business. Beyond her work at Applause, her career includes work with AT&T, Centers for Disease Control, Nielsen Norman Group and Delta Airlines.
Celeste specializes in generative and evaluative research, remote unmoderated and moderated UX studies, longitudinal studies, competitive evaluations, diary studies, team leadership and team management.
Celeste lives in the Pacific Northwest. When not working, she likes to spend time hiking, gaming and exploring virtual reality.
