Ensure Technology Works for Everyone, Everywhere
Trusted by the World’s Leading Brands Across Industries
Harness the Power of Crowdtesting
The only way to achieve truly comprehensive digital quality is to test with a trusted, independent community with global reach – representing all of your potential users, platforms and environments.
Expand Your Software Testing Capabilities
Our services can help you overcome your most unique and complex QA challenges with on-demand access to domain expertise and the world’s largest community of independent testing experts and end users.
Test your Gen AI apps and agents before launch.
Let us customize and manage the AI training and testing program you need to build accurate, relevant and safe Gen AI apps and models, and agentic AI systems. With Applause:
- Gain the diverse, human perspectives that reduce inaccuracy, bias, toxicity and other harmful outcomes
- Build and test large-scale, global datasets spanning text, audio, video, biometrics and more
- Identify and address weaknesses before you launch apps, models or agents with fine-tuning, model evaluation and red teaming
Make digital accessibility a natural part of your SDLC.
For experiences to be truly inclusive, they must work seamlessly for all users. With deep inclusive design and UX expertise, we empower teams to think beyond compliance and ensure exceptional experiences for everyone.
- Gain insights from people with disabilities (PWD) spanning visual, hearing, mobility and cognitive impairments
- Ensure your products conform to standards, including WCAG, CVAA and EAA
- Leverage Applause for training and other resources to drive inclusivity throughout your organization
Enable seamless transactions worldwide with global payment testing.
To ensure quality in an increasingly globalized world, we provide access to our diverse testing community, including end users in hundreds of countries ready to test every aspect of your complex e-commerce processes using their own live payment instruments.
- Gain real-time insights into every stage of the customer journey
- Onboard new payment methods with ease, including digital wallets
- Ensure proper localization to avoid cart abandonment
Find and fix bugs fast with flexible, functional testing solutions.
Manual functional testing powered by our community gives you immediate insight into bugs, usability challenges, accuracy issues and more. Supplement with integrated and automated options to stay on plan.
- Get diverse, global perspectives from curated teams of experts and end users
- Prepare for every scenario by testing countless device and platform configurations
- Integrate with Jira and real-time collaboration tools for instant results
Expand testing coverage exponentially, without adding overhead.
We have effective solutions for every QA challenge, and can rapidly stand up strategic testing and feedback programs that deliver authentic, impactful results in real time.
- Functional testing options to meet basic quality needs, including manual, integrated and automated functional testing
- Specialized solutions for AI training and testing, accessibility and digital payments
- Additional solutions designed to optimize the UX, customer journey, voice capabilities and security are also available.
Augment Your Testing Capacity and Coverage
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increased testing capacity
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more releases per year
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reduction in critical issues
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acceleration in planned revenue
%
increased customer retention
Drive Digital Quality With End-User Feedback
Raising the bar on digital quality
Comprehensive testing can help you avoid significant costs due to poor quality. As a best practice, we assess every detail to ensure smooth launches that drive loyalty and revenue, and strengthen your brand.
Keeping pace with innovation
For teams up against challenging launch schedules, Applause helps you ramp up quickly, gain real-time insights and increase development velocity to get to market fast and stay competitive.
Real-world testing for real results
Relying solely on test automation or “dogfooding” limits testing reach and puts organizations at risk. With Applause, expand into new markets confidently with global coverage and effective localization.
Applause Customers Share Their Experiences
Learn how teams across industries work with us to achieve comprehensive quality. See more customer stories ⟶
Audi
“Applause allows us to deploy updates and new features with a lot more confidence knowing they have been tested in real-world conditions with testers with real vehicles. That is the big picture.”
Microsoft
“There’s no extra up-front work required for product teams. You just have one onboarding call with the research team to explain what you’re trying to test, what you’d like to learn about… the team will recruit users and make sure the study is conducted in an inclusive way.”
Western Union
“Applause has been able to identify testers for any country that we want in a timely manner, with the payment instruments that we want, using different devices, browsers… We are able to find defects earlier, before the product reaches our customers.”
Cisco
“Applause has really guided us throughout the whole journey, making sure that we get it right. They’re there with resources, hands on support, office hours for designers, and really showing us what good looks like.”
Peet’s Coffee
“Our customers expect the best when they interact with us, whether that’s in person, on our website or a mobile app. Applause gives us both the speed and flexibility we need to deliver quality digital properties and great experiences to our customers.”
Seamless Integrations Add Speed and Scalability
Our fully managed approach dovetails seamlessly with your existing systems and processes. And, our award-winning platform integrates with all standard software within your SDLC – powering the automated delivery of testing results, quickly and directly into your systems.
TestRail
Applause API
Jira
GitHub
Azure
Redmine
PivotalTracker
Rally
YouTrack
Slack
Webhooks
Okta
JumpCloud
OneLogin
Stay Ahead of the Latest Industry Trends
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Generative AI: Hysteria vs. Reality
A Proven Path To Functional Testing Excellence
Gain An Essential Partner for All Aspects of Digital Quality
Whether you’re releasing a new product, expanding functionality or entering new markets, Applause has you covered for comprehensive quality.