FINANCE & INSURANCE
Applause ensures that finance and banking companies protect their clients’ privacy while delivering secure transaction capabilities on any device and in any location.
THE TOP FINANCE & INSURANCE COMPANIES WORK WITH APPLAUSE
Farmers wanted its digital experience to reflect the same high quality of customer service that has propelled it into the ranks of the nation’s top insurance providers. By partnering with Applause to redesign its website and mobile apps, Farmers made sure that its improvements would hit home with customers by testing them with teams of professional testers that are also existing customers.
- Covered over 75 unique mobile device combination
- Built a test team distributed across 32 different US states
- Executed expert-led usability studies in each target market
Banco Santander enables its customers to handle all bank accounts and credit cards in one convenient location. It ensures successful integrations with the wide variety of banks and financial services firms across Spain and Mexico from the Applause community.
- Tested with over 150 testers located in Spain and Mexico
- Covered over 80 unique device combination
- Executed specific test cases to ensure core functionalities