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Ready, Test, Go. brought to you by Applause // Episode 30

AI Lessons from the Nonprofit Sector

Organizations across all sectors are increasingly exploring with and implementing artificial intelligence, with significant opportunities and complex challenges abound. How should organizations deal with the concerning ethical considerations and the potential for unintended consequences? How can they minimize risk and help ensure that AI systems are developed and deployed responsibly?

In this episode, we speak with Nathan Chappell, Senior Vice President of DonorSearch AI and founder of Fundraising AI. A leading voice in the application of artificial intelligence for social good, Nathan shares his expert perspective on how nonprofit organizations are navigating the AI landscape with a strong emphasis on ethical practices. He discusses the distinctions between AI usage in for-profit and nonprofit contexts, the vital need for widespread AI literacy and concrete steps organizations can take to cultivate trustworthy and beneficial AI solutions.

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AI Lessons from the Nonprofit Sector

AI Lessons from the Nonprofit Sector

Join Nathan Chappell, a leading voice in AI for social good, as he discusses the ethical implementation of artificial intelligence and offers valuable insights for both nonprofit and for-profit organizations navigating the AI landscape.

Meeting the Expectations of Generation AR

Meeting the Expectations of Generation AR

Author Tom Emrich discusses the evolution of augmented reality, its impact on consumer engagement and the future of spatial computing.

Beyond Checkboxes: Rethinking Software Testing

Beyond Checkboxes: Rethinking Software Testing

Join Michael Bolton, software testing expert, consultant and author, as he discusses the importance of comprehensive testing, open communication between teams, and the effect of AI on software development.

The Ethics of Data-Driven Influence

The Ethics of Data-Driven Influence

Sandra Matz how AI is becoming increasingly adept at influencing and even manipulating human thinking, and how brands must grapple with the ethics of modern data management.

Optimism and Opportunity in the Global South

Optimism and Opportunity in the Global South

Payal Arora, author and professor of inclusive AI cultures at Utrecht University, discusses the importance of tech optimism in the Global South and how it can inspire the development of inclusive products.

The Keys to Quality Enterprise-Grade Gen AI Apps

The Keys to Quality Enterprise-Grade Gen AI Apps

In this episode, Richard H. Miller shares keys to creating enterprise-grade Gen AI-infused applications that resonate with users.

Generative AI: Hysteria vs. Reality

Generative AI: Hysteria vs. Reality

Ben Van Roo, CEO of Yurts, discusses the hype and reality of generative AI, focusing on its enterprise applications and the need for grounded strategies.

The Urgency of the Customer Journey

The Urgency of the Customer Journey

Todd Unger, Chief Experience Officer at the American Medical Association, joins the podcast to discuss the importance of addressing friction, failures and blind spots in the customer journey.

Digital Healthcare Innovations and Obstacles

Digital Healthcare Innovations and Obstacles

Dr. Liz Kwo explains why a digital revolution might just save the American healthcare system, emphasizing the importance of consumer-driven innovation and proactive patient engagement.

Meeting Subscriber Expectations Every Time

Meeting Subscriber Expectations Every Time

Stewart Frey, a media technology and solutions expert, joins the podcast to discuss how media brands can adapt and win over customers in the industry’s fundamental business shift.

Enhancing Data Diversity and Quality

Enhancing Data Diversity and Quality

Join Jason Mills, VP of Solution Engineering at Snowflake, as he discusses the key data quality challenges organizations face and how they can leverage advanced strategies to ensure security, quality and scalability.

The Evolution of Data Science and AI

The Evolution of Data Science and AI

Data scientists and engineers must weigh the potential advantages of AI adoption against its considerable risks. In this episode from ODSC East 2024 in Boston, Josh Poduska reflects on key insights gleaned from the show.

Building High-Quality, Ethical AI Systems

Building High-Quality, Ethical AI Systems

In this episode from ODSC East in Boston, Rishu Gandhi of Wells Fargo discusses some of the challenges in building AI-infused digital products, including integrating responsible AI into business and development practices.

The Power of People in Digital Quality

The Power of People in Digital Quality

Seasoned QA leader Mark Kalet joins the podcast to discuss how humans play a vital role in delivering high-quality digital experiences, even in the age of AI and automation.

A Look Back at Digital Quality Insights

A Look Back at Digital Quality Insights

Our guests of the Ready, Test, Go. podcasts offer digital quality insights in this compilation episode that spans everything from efficient testing to ethical engineering.

The Engine of Organizational Excellence

The Engine of Organizational Excellence

Renowned author, speaker and technologist Gene Kim joins the podcast to discuss the three key tenets of winning organizations, backed up by years of research across various industries.

Human Rights in the Data Age

Human Rights in the Data Age

How can organizations and data subjects align expectations for how their information is collected and used? Author and professor Wendy Wong discusses how data rights continue to evolve.

Complexities of Modern Payment Testing

Complexities of Modern Payment Testing

Zeb Winzenried, Director of Testing Services in Payments at Applause, joins the podcast to explain how organizations can navigate the complicated task of validating global payment flows.

Winning With A Bold Approach to UX

Winning With A Bold Approach to UX

Explore the intersection of design, usability, and digital quality in this insightful podcast with Irene Pereyra, a UX designer, director and instructor.

The Why of Software Testing

The Why of Software Testing

Software testing is important, but why exactly do we do it? And how should we examine our digital quality efforts over time? James Mortlock of Vodafone explores these questions and more.

Fostering Data Quality and Governance

Fostering Data Quality and Governance

Civic tech service designer and author Lauren Maffeo discusses where organizations miss the mark on data quality and governance, a problem that costs businesses millions of dollars per year.

The Danger of Bias in Tech

The Danger of Bias in Tech

Are glitches really the problem? Author and professor Meredith Broussard joins the podcast to challenge tech leaders to look deeper into the biases embedded in technology.

Digital Quality Lessons from Star Wars

Digital Quality Lessons from Star Wars

Even if you live in a galaxy far, far away, many of the digital quality concerns that cause product releases to fail are relevant, as Adam Shostack discusses in this podcast.

Getting Real Value Out of Your Testing

Getting Real Value Out of Your Testing

As companies look to maintain lean budgets, Matt Heusser explains why it takes full organizational commitment and a clever approach to extract value from all QA resources.

Innovating for the Common User

Innovating for the Common User

Learn why an innovative product often succeeds through brilliant simplicity rather than a rich feature set, and why new market launches require real-world feedback.

Don’t Be One of These Testers

Don’t Be One of These Testers

The testers who thrive in today’s fast-paced, oft-evolving digital world manage to strike a balance between deep domain knowledge and a curiosity to expand their repertoire of skills.

What Elevators Can Tell Us About CX

What Elevators Can Tell Us About CX

Automation expert and author Adonis Celestine talks about putting the customer journey first, and craft high-quality products that directly address their wants and needs.

Why So Ceremonious?

Why So Ceremonious?

On this episode Jeff Payne discusses what real Agile testing looks like. It’s not a ceremonious approach to a Waterfall way of working — it’s about substantive organizational change.

UX Metrics That Actually Make Sense

UX Metrics That Actually Make Sense

Some businesses have no clue how to measure the user experience — and it shows. In this episode of the Ready, Test, Go. podcast, we talk about how to build UX awareness from the ground up.

Testing in Two Days

Testing in Two Days

For software testers, it’s always crunch time. Striking the balance between effective and expedient testing isn’t always easy, but it’s necessary in our fast-moving digital world.

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About the Podcast

On the Ready, Test, Go. podcast, brought to you by Applause, host David Carty and his expert guests will dive into all aspects of developing and testing quality digital experiences. Whether technical in nature or geared toward a particular industry, each episode explores the steps to launch five-star digital experiences.

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