Smart Homes

Within the Internet of Things, the devices and appliances that power our homes have grown much smarter, and that has changed how we can interact with everything, from our front door lock to our thermostat, to our refrigerator and more. With your smartphone truly becoming your universal remote, it’s more important than ever to make sure that smart home devices are keeping our household data safe and secure.

Applause's unique, in-the-wild testing solutions gives IoT manufacturers the rare opportunity to hear from actual users of their smart home products, under real-world circumstances, anywhere in the world.

What We Offer

User Starts His Coffee Maker With His Smart Watch

Real-World Testing

Wondering if your thermostat keeps your home temperature steady? If data accurately flows between the refrigerator and your home security system, sharing information with its companion app and web portal at all times? With Applause, we can recruit exactly the demographics you need, arm them with your smart home products, and get in-the-wild results in real time.

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Fully Managed Service

Every customer is assigned a project manager to help you throughout your engagement with Applause. Your project manager will provide support and guidance, aligning testing to your priorities to maximize the value you receive. Working with Applause includes full tester management, scope creation and pre-triaging of issues.

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Project Manager Briefs Team
mobile phone is used to unlock front door

Expertise With The Internet of Things

Figuring out how to make household objects “smarter” is at the top of manufacturers' priority lists. For many brands, adding internet capabilities to established household tools represents a whole new range of testing needs, and with smart devices, the stakes are high. With Applause, we can provide expertise on how to set up test cycles for all ranges of firmware, web interfaces and companion app combinations derived from our experience throughout the IoT industry.

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What You Get

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Real-Time Issue Reporting

When timing means revenue, getting the information you need to make important fixes and decisions is vital. You can monitor issues as they are reported in real time, making sure that you meet critical production deadlines and getting your product to market on time.

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In-Market Research

Getting ready to launch a new product in a new market? Is your smart thermostat's next version even smarter, or are you wondering whether you need to offer a companion app on a new OS? Applause can help you research the marketplace and your competitive landscape to make sure that you can launch your products with confidence that they are meeting the needs of your real-world customers.

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Real-World Product Usability

Products perform differently in their real-world settings than they do in a testing lab or focus group. With Applause, we can match you with people who already use your products in their daily lives, providing a unique opportunity to hear straight from your customers and improve your product’s user experience based on their feedback.

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The Participants You Need, Anywhere

Our global community of more than 250,000 professional testers means that you can custom-recruit real-world users of your smart home products, or hand pick a team to receive your pre-market devices. You will be matched with an Applause project manager for support and guidance throughout the process, and the ability to talk with your unique testing team in real time.

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Find Out What It Costs

Getting started with Applause’s testing solutions is more affordable than you may think. Contact us to discover how Applause can help you get started, today

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“Quality to me is delivering a product in a way that exceeds the customer’s expectations and Applause allows me to achieve that mission and helps us provide a product that’s more robust.”

- Nick Offerman,
Design Assurance Manager, Jarden/First Alert

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