Smart Home Testing

The smart home market is flush with smart devices for energy management, home entertainment and appliances, home security, comfort and lighting. According to Counterpoint Research, more than 6 billion Wi-Fi capable smart home devices are expected to be shipped between 2020 and 2025. The smart home market is projected to have double-digit growth over the next several years, and with that comes the need for both hardware and software testing to ensure quality. Deliver quality with Applause’s smart home testing solutions.

Can your customers install, setup and provision your smart home device easily?

You’ve built a great piece of hardware, but will the app stand up? Test your smart home devices and deliver. Users demand effortless digital experiences from both smart home devices and their companion apps. 33% of consumers experience issues setting up or operating a connected device. 22% of those consumers return these devices for a refund. Hence, it’s critical for the device manufacturers to develop a comprehensive testing strategy for verifying functional performance, as well as real user perspective on application flow, ease of installation and setup, activation and customer service. Understand what your customers really want and deliver a user experience that your customers expect.

Customers who use Applause for testing their IoT devices reported a 25% reduction in product returns.

Define and assemble a team of real people testing in real conditions to ensure proper functionality and performance before new features and release updates.

VOICE AND AI

Get scale and gather a high volume of data points for optimal AI performance. Test your AI for bias across a wide variety of user groups to ensure it works for everyone, everywhere. Validate voice experiences with real people, not machines, to deliver accurate and natural interactions with your smart devices.