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The Dogfooding Days are Over

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Digital experience and quality are now the competitive differentiators brands rely upon. Our blog is your online resource for all things digital quality – with thought leadership on topics like crowdtesting, test automation, usability, and so much more.

A cheerful young adult man with cerebral palsy researches something on his laptop, using voice recognition to aid in his studies.

Why Accessibility is Critical — And How Applause Can Help

The new Applause Accessibility Tool helps you build accessibility into the beginning of your development process.

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How In-the-Wild Testing Could Have Prevented the Iowa Caucus Setback

More rigorous real-world testing could have revealed the app's critical errors

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Business professional leverages an AI algorithm to select his top candidate.

Quality AI Datasets and How to Use Them

Sourcing quality data is one thing, but knowing how to use it is the real challenge.

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Continuous Deployment in Mobile App Development

What type of deployment is best for your organization?

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NRF 2020: What the Future of Retail Looks Like

The human element will only become more critical in the 2020s

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Woman analyzing raw data on screen in front of her.

The Keys to Assembling Your AI Datasets

Data is only meaningful with the proper perspective and preparation.

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Robot using machine learning with heads-up display interface.

ML-Based Test Automation Represents Future for QA Teams

Algorithms can eliminate poor scripts and increase time to value

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NelsonHall Names Applause a Leader for Crowdtesting

Analyst firm lauds Applause’s ability to deliver immediate benefits

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An agile feature team including QA engineers is working together around a table

Agile Transformation: How to Adapt Your QA Team to the ‘Feature Teams’ Model

In the first two articles of this series about agile transformation in QA teams, Jean-Pierre Lambert compared a traditio...

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Hands typing on phone at table with coffee on it with the chat bubbles overlapping the image.

Chatbots Ignite the Customer Service Revolution

Though chatbots offer unmatched speed and efficiency, poorly trained chatbots can do more harm than good.

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Happy old and young women and men with children, as well as people with disabilities standing together.

New Applause Survey Shows How Bias Can Infiltrate AI

Here’s proof that varied sourcing of data leads to diverse results

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Applause Launches AI Training and Testing Solution

New solution helps brands build, train, test and deliver AI solutions that delight customers, drive measurable value and...

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What Artificial Intelligence Means to the Future of Software

How AI and ML are changing our products and our businesses.

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AI Today and What it Means for You

AI is changing consumer expectations, but are you ready to meet them?

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Professionals brainstorm around a table at night.

How We’re Pushing the Boundaries of Testing With Applause Labs

Driving the testing industry in new directions with our innovation engine.

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