Featured Posts

Test Case FAQs: How Do Test Cases Work?

Learn what test cases are, how they work and other key points of interest

Is it Realistic to Shift Testing Left?

Hear from Vodafone's User Acceptance Testing Lead on what it takes to make shift-left testing a reality.

Should Testers Learn How to Code? Pros and Cons

Coding offers opportunity for career advancement, if you’re up to the task

Improving Digital Quality in 2023: Where to Focus

Learn the quality systems, processes and capabilities that drive outstanding digital experiences and customer loyalty

5 Highlights from the 2023 State of Digital Quality in Europe Report

Learn what's in the State of Digital Quality in Europe report this year

How Vodafone Shifted User Acceptance Testing Left

Learn how Vodafone embraced Agile and shifted user acceptance testing (UAT) left.

Benchmarking Progress Toward Digital Accessibility

Survey results show organizations are placing a higher priority on accessibility and inclusion

Test Case FAQs: How Do Test Cases Work?

Learn what test cases are, how they work and other key points of interest

Is it Realistic to Shift Testing Left?

Hear from Vodafone's User Acceptance Testing Lead on what it takes to make shift-left testing a reality.

Should Testers Learn How to Code? Pros and Cons

Coding offers opportunity for career advancement, if you’re up to the task

Improving Digital Quality in 2023: Where to Focus

Learn the quality systems, processes and capabilities that drive outstanding digital experiences and customer loyalty

Applause News

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International Women’s Day 2023: Embracing Equity

Read an interview with Crystal North, Director of Sales Enablement, Air Force combat veteran, and leader of Applause’s new women’s affinity group.

Applause Launches Ready, Test, Go. Podcast

New digital quality podcast features expert guests talking software engineering and quality

Celebrate Women In Tech Month

Each May, we highlight some exceptional female uTesters and Applause employees to learn about their careers in the tech industry.

Pulsing Perceptions and Use of AI Voice Apps

Applause surveyed its global testing community on expectations for voice and AI technologies

Applause: Grateful To Serve the Communities Where We Operate

Once again, global employees help those in need

JavaScript SDK Enables Test Automation Across OTT Platforms

Unlock the power of the world’s most popular programming language

A Message From Chris Malone, Applause’s New CEO

Chris Malone, who joined Applause in 2013, was promoted from President & CFO to CEO

Crowdtesting

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Four Ways Crowdtesting Drives Operational Efficiency and Cost-Effective Development

Read about the ways crowdtesting can help firms produce high-quality digital experiences while keeping costs in check

How to Onboard a Crowdtesting Partner Effectively

Guidance on getting started with a crowdtesting vendor to improve your organization’s quality, speed, and agility.

The Pros and Cons of a Bug Bounty Program

Bug bounties can uncover defects and vulnerabilities, but aren’t a digital quality catch-all

Top 3 Digital Quality Challenges in Media and Telco

Media and telecommunications companies thrive with an adaptive and thoughtful approach to digital quality

4 Ways to Get Maximum Value from Exploratory Testing

Well-planned exploratory testing can uncover critical issues and help dramatically improve the customer experience. See how to guide testers to where exploration can yield the greatest returns.

3 Keys to an Effective QA Organization

Get your internal, external and crowdsourced testers on the same page

How to Optimise the Electric Vehicle Charging Customer Experience

Here's how energy companies can deliver seamless UX charging experiences across home and public charging.

Customer Stories & Insight

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Why Creativity and Collaboration Matter in Software Testing

When choosing a software testing partner, don’t leave creativity and unique testing experience off your requirements checklist

Survey Shows AI Voice App Usage on the Rise Amid Growing Concerns About Bias

See the results of Applause’s second annual survey on AI and voice trends

Payment Testing Pilot: A Logical First Step

Read about the components of payment testing projects, the issues they solve and why they matter

Winning Localization Means Investment, Care, Testing, Trust

Organizations say a lot when they thoughtfully localize their digital content

How SEAT:CODE Drives Sustainable Mobility with Crowdtesting

Learn how SEAT:CODE leverages crowdtesting to launch mobility apps across different markets and use cases.

Anatomy of a Streaming Media Company Pilot

Gain insight into what a pilot engagement looks like with a global media company to assess their digital accessibility maturity

How an Online Ticket Marketplace Got Started With Crowdtesting

Candid conversations and a pivot during the pilot project set the stage for success

Dev & QA Trends

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Why Retail Digital Quality Matters More Than Ever

Against a challenging economic backdrop, our 2023 State of Digital Quality in Retail report highlights global retail testing data trends and how retailers can successfully address their quality issues

Advancing a Culture of Inclusivity and Equity through Inclusive Design

A look at one of the sessions from the recent Vista Equity Partners UX Design Summit

Win Subscribers with UX, Localization Testing

Either understand your customers, or try to comprehend why they unsubscribed

The Keys to Effective Test Suite Design

Here’s what it takes to design a test suite that adds business value

How To Avoid ADA Lawsuits and Remediate if You Can’t

Ensuring your digital properties are accessible is always best, but what happens when someone says they’re not?

Testing Digital Wallets and BNPL in a Shifting Marketplace

Optimize customer and merchant experiences to reduce friction for BNPL and digital wallets

Why Innovation Requires an Adaptive QA Approach

As industries change, so must your software testing approach