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NRF 2020: What the Future of Retail Looks Like

Digital experience and quality are now the competitive differentiators brands rely upon. Our blog is your online resource for all things digital quality – with thought leadership on topics like crowdtesting, test automation, usability, and so much more.

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The Keys to Assembling Your AI Datasets

Data is only meaningful with the proper perspective and preparation.

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Robot using machine learning with heads-up display interface.

ML-Based Test Automation Represents Future for QA Teams

Algorithms can eliminate poor scripts and increase time to value

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Person crossing a finish line at a race

NelsonHall Names Applause a Leader for Crowdtesting

Analyst firm lauds Applause’s ability to deliver immediate benefits

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An agile feature team including QA engineers is working together around a table

Agile Transformation: How to Adapt Your QA Team to the ‘Feature Teams’ Model

In the first two articles of this series about agile transformation in QA teams, Jean-Pierre Lambert compared a traditio...

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Hands typing on phone at table with coffee on it with the chat bubbles overlapping the image.

Chatbots Ignite the Customer Service Revolution

Though chatbots offer unmatched speed and efficiency, poorly trained chatbots can do more harm than good.

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Happy old and young women and men with children, as well as people with disabilities standing together.

New Applause Survey Shows How Bias Can Infiltrate AI

Here’s proof that varied sourcing of data leads to diverse results

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A woman uses the biometric fingerprint scanner on her phone.

Applause Launches AI Training and Testing Solution

New solution helps brands build, train, test and deliver AI solutions that delight customers, drive measurable value and...

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Facial recognition software scans room of people.

What Artificial Intelligence Means to the Future of Software

How AI and ML are changing our products and our businesses.

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Facade of a human face.

AI Today and What it Means for You

AI is changing consumer expectations, but are you ready to meet them?

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Professionals brainstorm around a table at night.

How We’re Pushing the Boundaries of Testing With Applause Labs

Driving the testing industry in new directions with our innovation engine.

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Customer ordering pizza on smartphone.

What the Domino’s Case Means for Website Accessibility

Ask the right accessibility questions or find yourself in court

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A team of QA managers learning to work differently together.

Agile Transformation for Your QA Engineers: Learn to Work Differently

In the first article of this series which focuses on organizing your QA teams in an agile way, Jean-Pierre Lambert compa...

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Young woman using smart phone and credit card for shopping online

3 Tips to Avoid Omnichannel Disaster on Black Friday

Use real-life testing before the shopper stampede.

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QA teams working together in an agile mindset, in a company operating an agile transformation.

Agile Transformation: How You Can Organize Your QA Teams Accordingly

In VersionOne’s 13th Annual State of Agile Report, 97% of respondents said that their company practices some form of agi...

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Two customers grab their coffee for takeout at QSR.

Next-Gen QSR Bets Big on Mobile Quality

The next generation of QSR experiences demands a higher quality standard.

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