The Latest Trends in Digital Quality
Digital experience and quality are now the competitive differentiators brands rely upon. Our blog is your online resource for all things digital quality – with thought leadership on topics like crowdtesting, test automation, usability, and so much more.
Testing Lessons from the COVID-19 Vaccine RolloutHow the Applause Product Excellence Platform Enables Exceptional ExperiencesWhat Are You Missing in Your Testing Environment?Applause Recognizes Customers Demonstrating Digital ExcellenceWinning Wearable Devices: Create Great Customer ExperiencesSoftware Development and Testing Trends to Watch in 2021Applause Named One of Built In’s Best Places to Work in U.S.Why Digital Accessibility Enforcement Is on the HorizonPlan and prepare for successful remote usability testsApplause Wraps up the Year with Gifts to Our CommunitiesApplause Partners with Non-Profit for COVID-19 Contact-Tracing AppHow eBay’s, Walmart’s Engineering Teams Tackle Test Automation3 Best Practices to Conduct In-Market Payment TestingSurvey: Retailers Need Top-Notch Digital Properties, Now More Than EverMature Test Automation Quickly with Integrated Functional TestingApplause Granted MBE Certification as the Company Continues Its Commitment to DiversityApplause Named a Boston Globe “Top Place to Work” for Third Straight YearEnsuring Digital Properties Excel for Modern Patient EngagementTouring vs. Exploring: The Value of Exploratory TestingOne Year In, Applause Labs Remains Committed to InnovationApple’s Surprise iOS Release Caused Developer HeadachesShifting Testing to the Left Improves SDLC EfficiencyHow to Avoid Friction with Innovative Customer JourneysAccess Real-World Testing Directly From a CI/CD PipelineApplause Customer Excellence Awards Honor Companies Delivering Stellar Digital Quality3 Ways Machine Learning Can Improve Test AutomationAutomated Regression Test Script Sprawl Can Cause Maintenance MigrainesWhy Manual Testing Has a Place in Your Regression Test SuiteAnswering FAQs About Digital AccessibilityLeverage Your Own Testers with an Easily Orchestrated Testing ProcessApplause Wins Three Times at 2020 International Business AwardsQ&A: UX Researcher Kevin Braun Explains What Companies Are Missing with UXDeadline for Canadian Accessibility Law Approaches3 Challenges to Sourcing Training Data for AI ApplicationsHow to Involve QA in Design, Test AutomationHow to Write an Impactful Bug Report that Engineers Will LoveDo You Have the Skills to Thrive as a DevOps Engineer?Build a Strategy for Localization Testing3 Best Practices to Shift Your Testing to the LeftBug Reproduction Requires Thinking Like a Real UserApplause’s Bug Fix Verification: Speed Up Your Development VelocityApplause Helps Improve Automated Testing Capabilities for Android in Appium‘A Good Puzzle’: Reproducing a Hard-to-Find Bug3 Ways to Bring QA to the Forefront in DevOpsPerfecting Curbside Pickup and the Low-Contact Shopping ExperienceThe Applause Accessibility Tool Goes Open SourceHow to Integrate Manual Testing Into Your Automation Processes in DevOpsTest Faster with Applause by Integrating Your Bug Tracking SystemH-1B Visa Ban Impacts Business Continuity for Tech CompaniesApplause Once Again Named One of the Best Places to Work in BostonTake a User-Centric Approach to Digital Accessibility3 Tips to Build a Remote Testing PlanHow Much Expertise Does Your Current QA Team Have?5 Reasons Why Product Managers Should Have a Close Relationship With Software TestersIntegrated Functional Testing: Empower a Cohesive Testing Strategy3 Reasons Customers Love ApplauseContactless Payments Are Here to StayWhat Qualities and Skills do Product Managers Need to be Successful?How K Health and Applause Are Working to Flatten the CurveApplause Takes Gold for Company, New Product at American Business AwardsChanges Due to COVID-19 Show Digital Accessibility Is Actually PossibleTesters Share Their Stories of Making Money with uTestInc. Magazine Unveils List of Nation’s Best Places to Work in 2020How to Maintain Business Continuity When Working RemoteIntegrated Functional Testing: The New View of Quality3 Reasons why Remote Testing is Critical to Ensure Quality Digital ProductsCoronavirus Impact: Offshoring vs. Remote-Based CrowdtestingChecklist to Shift Your Testing LeftApplause Quality Score: Put a Number to Your Software Release ReadinessShifting to Remote QA and Dev: 3 Keys to Improve Testing Coverage and EfficiencyWhat to Expect When Switching to a Fully Remote QA and Dev Setup3 Tips to Manage a Remote QA TeamWork from Home with uTestHow to Build a Test Strategy Around AutomationRemote Testing Enables Agile Development While Working From HomeApplause, Healthcare Organizations Team up to Fight COVID-19Enhance the Speed and Agility of your SDLCApplause Helps Israel Prevent COVID-19 Spread4 Steps to Ship Your Products FasterOur Commitment to our Customers Through COVID-19How Our Testers Become a Part of Your TeamAdopting Automation is Essential for GrowthApplause and Infosys Partner to Provide End-to-End Digital Experience TestingThe Dogfooding Days are OverWhy Accessibility is Critical — And How Applause Can HelpHow In-the-Wild Testing Could Have Prevented the Iowa Caucus SetbackTravel App TestingThe Alternative to Outsourced TestingEmbracing AgileCommunicating the Value of Quality AssuranceQuality AI Datasets and How to Use ThemContinuous Deployment in Mobile App DevelopmentNRF 2020: What the Future of Retail Looks LikeThe Keys to Assembling Your AI DatasetsML-Based Test Automation Represents Future for QA TeamsNelsonHall Names Applause a Leader for CrowdtestingAgile Transformation: How to Adapt Your QA Team to the ‘Feature Teams’ ModelChatbots Ignite the Customer Service RevolutionNew Applause Survey Shows How Bias Can Infiltrate AIApplause Launches AI Training and Testing SolutionWhat Artificial Intelligence Means to the Future of SoftwareAI Today and What it Means for YouHow We’re Pushing the Boundaries of Testing With Applause LabsWhat the Domino’s Case Means for Website AccessibilityAgile Transformation for Your QA Engineers: Learn to Work Differently3 Tips to Avoid Omnichannel Disaster on Black FridayAgile Transformation: How You Can Organize Your QA Teams AccordinglyNext-Gen QSR Bets Big on Mobile QualityWhat the Mobile-Only Approach Means for Agile TestingMobile App Subscriptions Highlight Recent GrowthImpact of Regulation on Customer Experience in European FinTechApp Retention: 25% of Apps Are Only Used OnceHow Voice Can Elevate Your Omnichannel ExperienceWhat Voice Search Means to the Future of RetailCX as a Starting Point for Retailers & Their Digital TransformationVoice Stakes Claim as First-Class CitizenThe Future of Sports Depends on OmnichannelPSD2 Introduces New Payments ChallengesWhich Agile Are You?How Multimodal Can Jumpstart Voice in RetailHow to Include User Feedback in Your RoadmapIt’s All or Nothing on AgileBuilding the Largest Community of Software Testers: Q&A with Kiril Yunakov4 Omnichannel Marketing Strategies You Can Learn FromHow to Decide on Mobile Bug FixesVoice Will Fuel the Future of RetailHow to Execute on Your Omnichannel Retail PlaybookIt's Time to Take Accessibility SeriouslyMake Accessibility Mean MoreWhy Retailers Are Struggling to Get Omnichannel RightBreaking from QA’s Status QuoApplause Honored With Three Stevie AwardsInnovation Without CompromiseDigital Transformation for Luxury Brands: 5 Key Statistics to Remember5 Lessons Learned from VoiceTalk: The State of Voice for EnterprisesBoston Business Journal Names Applause a Best Place to WorkHow to Find Your QA Sweet SpotMultimodal Will Change How We View VoiceNew Retail Quality Report Finds More than 3000 Bugs on Top Ecommerce SitesWhy Digital Experience Should Be at the Heart of HealthcareTesting for the Financial Sector: Q&A with Asha Gopal & Alessandro FuscoApplause Receives the Live United Award for Volunteer and Fundraising EffortsHow Can You Run More Mobile A/B Testing Experiments?Agile and Product Approach: How to Streamline your Company's SuccessThree Areas for Improvement in RetailTaking Your Voice App Beyond the NoiseHow To Plan Your App Release With The Mobile Release TrainAre You Ready for a Voice-First Future?Customer Experience is Evolving for Retail LuxuryHow to Scale Agile Software Development in Big OrganizationsTesting Device Coverage and Localization: Two Key Trends for the Gaming IndustryVoice and AI were Key Topics on the Final Day of NRFThe Future of Retail was Up for Debate at Day Two of NRF 19The 5 Secrets to Omnichannel Success Revealed at NRF 2019CES and Alexa World Fair Provide a Glimpse of Where Voice is HeadedThe Results You Need, The Security You DemandApplause Speaking at NRF 2019: Retail’s Big ShowThe Agile Approach to Software Development: How to Grow (Not Build) Your SoftwareHow to Bring Mobile Prototypes to the MarketAd Evolution Places Premium on OTT QualityAgile Testing Solutions and Where to Find ThemThe Agile Approach to Software Development: Growing rather than BuildingFaster, Better, Stronger: Applause Automation EnhancementsSoftware Bugs Threatened Black Friday and Cyber Monday Success for Top RetailersThe Essential Parts of a Mobile App Launch Strategy4 Lessons Learned from Black Friday and Cyber MondayTesting Best Practices for Black FridayApplause Named a Top Place to Work by The Boston GlobeWhy a New Shopping Experience is Needed for European RetailWhat Do Real Customers Think of Applause?What’s Next for the QA Lab?Voice Technology is Set to Reshape HealthcareDow Jones and The Wall Street Journal are Finalists for European Software Testing AwardsApplause Reveals Winners of 2018 Customer Excellence AwardsWhat You Missed at Day Two of DigitalXChange ‘18Lots to Unpack on Day One of DigitalXChangeGetting Ready for DigitalXChange ‘18Top Women in Tech Speaking at DigitalXChangeWhat do Spanish Customers Expect from Digital Banking Products?Top Places to Visit During DigitalXChangeWhat to Expect at DigitalXChange '18DigitalXChange ‘18 Speaker List Continues to GrowRealtor.com’s Keys to Achieving Quality at the Speed of DevelopmentHow to Solve the Voice Assistant Accent GapMobile Testing Techniques Every QA Person Must KnowThe Building Blocks for Successful Test AutomationApplause Announces First Round of Customer Speakers for DigitalXChange '18How Functional Testing Can Help Minimize Negative Reviews in the App StoresHow to successfully transform your French insurance products digitallyIs European Retail Ready to Adopt Modern Technologies?Apple App Store Prioritizing Quality Over QuantityHow to Create a Mobile Testing Strategy in Three StepsVoice: Building is Easy, Testing is HardAutodesk Fellow Tom Wujec Joins DigitalXChange KeynotesRana el Kaliouby to Bring ‘Emotion AI’ to DigitalXChange MainstageBeyond Banking on Demand: The Digital Demands of German Bank CustomersDeclare Your Independence From Working Weekends and HolidaysThe ROI of Crowdtesting4 Communication Best Practices for Omnichannel and Digital UXDigitalXChange '18 Call for PapersFour Things Slowing Down Your Automation Practices5 Engagement Best Practices for Omnichannel and Digital UXWhat traditional French banks can learn from the FintechsDigitalXChange ‘18 Comes to Boston for Second Annual EventWhat Mobile Users Expect from Mobile Apps10 Years Later: Predicting the Next Generation of the App StoreWhy Retail Brands are Not Just Products Anymore, but Living ExperiencesHow the E-Commerce Company Locamo Addresses Existing Challenges in Product DevelopmentSteps to Maturing Test Automation within a Deployment PipelineMake Your Mark on Global Accessibility Awareness DayWhy Experimentation and Lean Startup are the Key to a Successful ProductOpen Banking: How Third Parties Can Benefit of a new EU Financial RegulatoryHow Healthcare Can Change from Digital Laggard to LeaderQA Beginner’s GuideWhy Mastering Mobile Check-In is Essential for HotelsApplause Recognized for Commitment to CommunityBringing the Golden Rule of Retail into an Omnichannel WorldForrester's Keys to Achieving Customer-Obsession with Agile and DevOpsTesting on the Right DevicesWhy is "In-The-Wild" testing essential?Getting Started on Automation with Applause4 Steps to Create Great Test CasesHow Crowdtesting Helps to Ensure a Smooth Digital Experience for E-Commerce ProductsThe Proper Role of Test AutomationWhat Does “The New Normal” of Retail Look Like?The Evolution of Mobile Stops for No AppDebunking the Most Commonly Cited Barriers to Effective Agile TestingSteht uns die Renaissance oder die Apokalypse des Einzelhandels bevor?Why Keeping Up With Customers Will Be a Key Challenge for Digital Brands in 2018How to Test Your Software at Scale in Moving Vehicles4 Development Resolutions to Kick Off the New YearApplause Helps Bring Cheer with United Way’s Hope for the Holidays3 Quality Engineering Takeaways from the Wall Street JournalWhy Omnichannel Customer Journeys Rule the HolidaysIs the End Imminent for Traditional Apps?Thankful for our Community and our ClientsConnected Cars Aim to Turn Commuting Hours into Digital Consumption HoursCreating a Company Culture that Promotes AccessibilityHow Aperto Leverages Continuous Feedback to Provide a Better User ExperienceUser Feedback: 48 Countries in Four HoursWhat You Missed at DigitalXChange ‘17Voices to Listen for at DigitalXChange '17What Digital Accessibility Actually Means to Your BrandDoctors are saying “Hey Siri” and Digital Brands Should Take NoteThese Apps and Websites Designed the Path of Least Resistance by Using their Customers' PerspectiveWhy Brands Should Shift Feedback LeftWhat You’ll Find at DigitalXChange ‘174 Steps to Understanding Customer JourneyTime is Money: How CS Disco Leverages Applause to Streamline Legal ServicesHow Accellion Enables Secure Collaboration Across All Devices and Locations5 Things You’ll Learn at DigitalXChange ‘17Google Updates Play Store Algorithms To Reward App QualityHow Crowdtesting Helps VersaMe Turn Parents Into TeachersWhy The Concept Of Peak App Is Just An Urban LegendYour Smart Home Of The Future Will Be Controlled By VoiceDefining The Four Phases Of Digital ExperienceHow Generation Z Will Shape Our Media Consumption HabitsHow To Get Excellent Mobile App Ratings65% Of People Will Install At Least One New App Per MonthOnly 26% Of Companies Consider Recent Internet Of Things Projects SuccessfulHow Syús Uses External QA To Deliver Accurate Medical Records to Hospitals75% Of People Have Performance Issues With Digital TransformationPersonalization Is More Than Just A Buzzword, It’s A Business ModelThe Pros And Cons Of Native Apps And The Mobile Web For EcommerceThe Apps Economy Will Be Worth $6.3 Trillion By 2021Retail Banks Will Spend 40% Of Their Technology Dollars On Digital Transformation5 Tips To Make Digital Payments Easier For EcommerceWhy Harry's Turned To Crowdtesting To Enhance The Shaving ExperienceWhat Is Crowdtesting And How Will It Evolve?Why Companies Need To Be Aware Of The “Experience Revolution”Why messageLOUD Turned To Crowdsourced Testing To Encourage Safe DrivingWhy Gram Games Turns To Crowdtesting To Ensure Engaging GameplayOmnichannel Retail Is No Longer A Strategy, It’s The Business ModelU.S. App Monetization Is Firmly Slanted Towards AppleFor The Battered Retail Industry, Machine Learning Has To Be About SalesHow Nolte Worldwide Uses Crowdsourcing To Deliver Quality Digital ProductsHow Language Led To The Artificial Intelligence Revolution10 Places To Find Testing And QA Meetups In Europe10 Of The Best Blogs For Product Management5 Ways Product Managers Can Use Crowdsourcing Effectively88% Of People Will Abandon An App Because Of BugsWhy Oomnitza Relies On Crowdsourced Security Testing To Protect Clients' DataThe Future Of Voice Will Be Contextual Conversations And Interactive ExperiencesDigital Disappointment: What Companies Must Be Aware Of In The Digital EconomyHow HomeMe Uses Crowdsourcing To Supplement Its Internal QA TeamThe Battle Between Google Home And Amazon’s Alexa Just Got Real70% Of Retailers Will Use The Internet Of Things To Improve Customer ExperienceHow Machine Learning In The Database Can Change Industries And Save Lives5 Areas That Banks Must Address To Embrace Digital Transformation31% Of Developers Are Involved In Virtual Reality ProjectsSmartphone Owners Use At Least Nine Different Apps Every DayWhat Banks Need To Know To Optimize The Omnichannel ExperienceHow Building Digital Channels Improves Customer Experience For Retail Banks79% Of U.S. Consumers Already Own A Smart Home DeviceWhy Localization Is Crucial For Brands To Build A Global AdvantageHow Crowdtesting Allowed WatchDox To Evolve Its Document Management PlatformMerely Competent Mobile Games Are Not Good Enough AnymoreAmazon Opens Up Alexa’s Conversational AI To DevelopersCommerce In Bots Has Become Just Another Part Of The StackWhy Dailymotion Used Crowdtesting To Improve Video Streaming Across Multiple Markets And DevicesCompanies Should Use Their Digital IQ To Enhance The Customer ExperienceHow One Greek Company Has Perfected The Ecommerce Model In Emerging MarketsHow BMW Leverages Crowd to Test In-car Apps in Older VehiclesThe Majority Of People Are Still Confused About CybersecurityDigital Commerce Continues To Accelerate Its Percentage Of Retail SalesOnly 26% Of Industrial Companies Have A Digital Transformation StrategyApp Store Optimization 101: Best Practices For App DiscoveryHow Realtor.com Provides A Customized Experience For Every House HunterWhy Personalization Is Imperative For Brands To Meet Customer ExpectationsWhy Americans Don’t Understand The European Startup Scene7 Out Of 10 Digital Media Minutes Are Spent In MobileHow Fonteva Drastically Improved Its Platform While Saving MoneyHow Quick Service Restaurants Need To Adopt Technology To Support Customer ExperienceHow Artificial Intelligence Will Invade Retail … EventuallyRetailer's Biggest Obstacle To Personalization Is PaymentsHow Blueport Commerce Makes Omnichannel Furniture Research EasierBuilding Better Experiences Is The Top Priority For Retailers Over The Next 5 YearsHow Visa Will Use The Internet Of Things To Help Displace CashHow Developers And Testers Can Share Ownership Of QualityWhy Fox Uses Crowdsourcing To Ensure A Seamless Digital ExperienceSecurity Testing Should Be The Highest Priority For The Internet Of ThingsFour Keys To Mobile Growth In 2017How Emphasizing Digital Skills Will Advance Gender EqualityHow The Container Store Enhances The Customer Experience With CrowdtestingWhy The Destiny Of Wearables Is In Their Own HandsWhy One Bug Caused Widespread Internet ChaosHow A Global Community Of Runners Helps Runkeeper Deliver Better AppsPeople Are Spending Almost Five Hours Per Day On Their PhonesMobile Data Traffic Will Grow Seven Times By 2021How The Red Cross Serves More People Through Mobile AppsConsumers Care Most About Usability, Interoperability And Security Of IoTThe Economic Efficiency Of Small Batch Software TestingThe Consumer Appetite For Digital Is Only Matched By Its Intolerance For DefectsCiting Poor Usability, Only 12% Of Employees Use Enterprise AppsHere Are Two Companies That Set An Example For The Future Of RetailEven Your Pet Deserves A Terrific Digital ExperienceEnterprises Are Struggling To Take Advantage Of Customer-Facing AnalyticsAgile Isn’t About Anarchy, At Least Not At The Macro LevelHow To Understand The Biggest Problems Facing Retailers In 2017Dating Is Now The Epitome Of The Collision Between Digital And PhysicalHow Localization Will Help Alexa Achieve Global Dominance92% Of People Claim To Be Omnichannel ShoppersSwisscom Uses Agile Development And Crowdtesting To Deliver Quality SoftwareAmazon Finally Lets Alexa Speak German And The Queen’s EnglishRansomware Is Now The Dominant Cyberthreat To Corporate AmericaSecond Brain: The Difference Between My Digital And Physical SelfThere Is An Increasing Rate Of Lawsuits Over Digital AccessibilityPassport Perfects Mobile Payments With Crowdtesting On LocationHow 3 Smart Home Companies Define Digital Experience5 Most Common Reasons Mobile Shoppers Abandon Their Shopping Carts61% Of People Access Mobile Banking On A Regular BasisProduct Research Is The Most Important Aspect Of Digital ExperienceHow Messaging Innovator SoChat Enables Agile Development With CrowdtestingHow The Digital Economy Has Raised Expectations For Personalized Experience3 Challenges Facing The Implementation Of The Smart Home78% Of People Have Made A Purchase Through A SmartphoneWhy Traditional Digital Metrics May Not Apply To Voice AppsAssessing The Massive Security Vulnerability Of The Internet Of ThingsA Customer Perspective Helps Breezeworks Better Serve Small BusinessesHow Apps And Websites Can Make Sure They Comply With Accessibility GuidelinesHow Crowdsourced Functional Testing Helps Shutterfly Innovate FasterAmazon Dash Buttons Represent The Height Of Seamless Shopping$1.1 Trillion In Assets Were Impacted By Software Failures In 2016How Retailers Are Failing The Mobile In-Store Shopping Experience2017 Will Be A Year Of Continual Challenges For Virtual RealityEven With Slowing Growth, Time Spent In Apps Increased 69% In 2016Finally, There Are No More Android 2.2 Froyo Devices In The Wild2016 Was Another Record-Breaking Year For Apple's App StoreHow Good User Personalization Stems From Quality Design ChoicesAmazon's Alexa Is Now The Ghost In The Machine72% Of Americans Want To Speak To Their Smart HomesSmart Refrigerators Prove The Next Era Of Digital Experience Has ArrivedThe Liquid Workforce Will Dominate 2017—And Other Tech PredictionsWhat Are Digital Twins And Why Will They Be Integral To The Internet Of Things?Two-Thirds Of All Digital Time Is Now Spent On A Mobile DeviceAmazon’s Alexa Can Now Control Your TelevisionYou Can Now Try Amazon’s Alexa … Without Buying An EchoStep-by-Step Guide To Building Facebook Messenger BotsDeveloping Countries Will Drive The Growth Of The Internet Of ThingsWhy Progressive Web Apps Are The Future Of Web DevelopmentJavaScript Is Eating The World5 Tips To Get Your App Featured In The Apple App StoreHow Google’s Project Fi Fixes The International Data Nightmare