Chris Sheehan

VP, Strategic Accounts

As VP of Strategic Accounts at Applause, Chris is responsible for developing and executing the company's retention and expansion programs for North America Enterprise customers. Prior to his role in Customer Success, Chris led Applause's long-term Product Strategy team. He currently serves on the boards of Xconomy and CWE and has led many investments in the Boston area as a software VC.

See What Chris Sheehan Has Written:

Retail Winners Prioritize Digital Quality

Gain insight into common retail software bugs and learn key priorities for winning customer loyalty through creating optimal retail digital experiences

Three Areas for Improvement in Retail

It seems the rumors of retail’s demise have been greatly exaggerated.