Select Page

Chris Sheehan

VP, Strategic Accounts

As VP of Strategic Accounts at Applause, Chris is responsible for developing and executing the company’s retention and expansion programs for North America Enterprise customers. Prior to his role in Customer Success, Chris led Applause’s long-term Product Strategy team. He currently serves on the boards of Xconomy and CWE and has led many investments in the Boston area as a software VC.

See What Chris Sheehan Has Written

Usability Testing for Agentic Interactions: Ensuring Intuitive AI-Powered Smart Device Assistants
Blog

Usability Testing for Agentic Interactions: Ensuring Intuitive AI-Powered Smart Device Assistants

See why early usability testing is a critical investment in building agentic AI systems that respect user autonomy and enhance collaboration.
Agentic Workflows in the Enterprise
Blog

Agentic Workflows in the Enterprise

As the level of interest in building agentic workflows in the enterprise increases, there is a corresponding development in the “AI Stack” that enables agentic deployments at scale.
Testing Generative AI: 3 Approaches to Ensure Quality, Accuracy and Safety
Blog

Testing Generative AI: 3 Approaches to Ensure Quality, Accuracy and Safety

Here are three key approaches, backed by real-world case studies, that showcase the importance of human insight in ensuring the quality, safety and efficacy of your Gen AI solutions.
Avoiding Bias Traps with Red Teaming
Blog

Avoiding Bias Traps with Red Teaming

Explore how red teaming, a technique initially used in cybersecurity, can be effectively utilized to identify and mitigate bias in AI models.
The Risk and Benefits of GenAI
Blog

The Risk and Benefits of GenAI

Bringing a GenAI apps to market is a multifaceted challenge that goes beyond traditional software development hurdles.
The Rise of Red Teaming for Testing Generative AI
Blog

The Rise of Red Teaming for Testing Generative AI

Long used to identify cybersecurity risks, red teaming is being adapted for testing GenAI. Here's why.
Will 2024 be the Year Retail Deploys Generative AI?
Blog

Will 2024 be the Year Retail Deploys Generative AI?

Why does retail make such a promising use case for Gen AI and could Google Cloud and Microsoft’s new solutions change the game?
Retail Winners Prioritize Digital Quality
Blog

Retail Winners Prioritize Digital Quality

Gain insight into common retail software bugs and learn key priorities for winning customer loyalty through creating optimal retail digital experiences
Three Areas for Improvement in Retail
Blog

Three Areas for Improvement in Retail

It seems the rumors of retail’s demise have been greatly exaggerated.
No results found.