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The Building Blocks for a Better Personalized Experience

AI lends a big hand in helping enterprises adopt personalized experiences at scale

How Retail Banks Can Survive in the Digital Arena

Applause speaks to Credito Emiliano about how retail banks can survive in the digital arena, in which new banking business models threaten legacy players.

Finding Hidden Defects Using Investigative Testing

Take an investigative approach to overcome defect fatigue

How Usability Testing Enables Immersive Metaverse Experiences

Take a thoughtful, iterative approach to understand users’ points of friction in the metaverse.

Creating an Accessibility Program Requires Awareness and Empathy

Learn how Skyscanner developed its accessibility program, and how you can as well

Make Your B2B Software Renewal A Done Deal: Enchant the End Users

To remain relevant, B2B software companies must deliver value for both buyers and end users. Does your UX pass the test?

What Is a Hotfix? Software Patches Explained

Use hotfixes in moderation only

3 Challenges for Payment Testing in the Metaverse

Security and regulation around payments, particularly for cryptocurrency, cause headaches in the metaverse

Healthy Health Apps Put Digital Quality First

How health and wellness organizations pass their digital quality check-ups

What Is Regression Testing? Types, Approach and More

Make sure new features don’t break existing functionality

Great Travel and Hospitality Experiences Result From Extensive Testing With Real Users

Read our new report, State of Digital Quality for Travel and Hospitality 2022

The Future of Digital Financial Service and Fintech Experiences

The frontrunners in financial services and fintech focus on seamless UX, solid APIs and effortless interconnectivity to deliver fast, frustration-free transactions.