About Vista Equity Partners

Applause was acquired by Vista Equity Partners in August 2017, which has since furthered the digital quality company’s growth and development.

Applause’s Partnership with Vista Equity Partners

In August 2017, Applause announced that it would be acquired by leading investment firm Vista Equity Partners (@Vista_Equity). Part of Vista’s global portfolio of companies, Applause has been able to reach its goals of expanding its leadership within the digital testing industry, offering exceptional user insights and pioneering testing technology within its platform. The Framingham, Massachusetts-based company had considered an IPO before partnering with Vista, and has worked with investors Goldman Sachs, QuestMark Partners and Scale Venture Partners, among others. In 2016, Accenture and Credit Suisse had also invested in the software firm.

Doron Reuveni, Applause Executive Chairman and Co-Founder, had said of the acquisition, “This is a tremendous milestone for Applause, one which validates our mission: to deliver flawless digital experiences to the world. Our human-centric approach to software design and quality has become essential to ensure technology works as intended, by real people, in the real world. As we take Applause to our next stage of growth, we are delighted to partner with Vista’s second-to-none talent and expertise.”

Since Vista’s acquisition of Applause, the company has been able to expand its capabilities to test mission critical websites and apps in real time. During the onset of COVID-19, Israel’s Ministry of Health used Applause and its community of digital experts to troubleshoot the Ministry of Health’s contact tracing app. This app used GPS data from users’ cell phones to quickly and effectively identify potential infection zones and to notify users if they had been in the vicinity of anyone who was later diagnosed with COVID-19.

Applause has been able to help aid American healthcare providers during the pandemic, as well. As many practices switched to telehealth appointments during the lockdown, many used Applause to remotely test their online portals and COVID-specific chatbots, which allowed for safe and effective web and application testing without the need for in-person contact.

About Vista Equity Partners

Vista Equity Partners is an investment firm that was founded by entrepreneur Robert F. Smith in 2000. The company operates out of offices in Austin, Chicago, New York, Oakland and San Francisco. Vista’s mission is to partner with technology, data and enterprise software companies to provide growth and expansion opportunities, along with the ability to develop new products and acquire new customers. Vista’s services include public and private equity investments and permanent capital and credit strategies. In addition, the firm is dedicated to yielding positive results for all stakeholders.

The firm has also made a commitment to enacting positive changes in their local communities as well as on a global scale. Vista has partnered with educational philanthropies to subsidize STEM education organizations, financial literacy institutions and groups that advocate for women in the workforce. These long-term partnerships aim to create opportunities for marginalized individuals and communities, and to foster a love of learning.

For more information on how Vista companies are driving transformative change across industries, connect with Vista Equity Partners on LinkedIn.