User Experience Testing

Even if your application functions flawlessly, customers will not return unless the experience is intuitive and easy to use. Applause provides you with deep human insights that allow you to make customer-centric decisions and build products and services that will keep your customers coming back.

Applause leverages its diverse, global community to source participants who match your specific customer profiles and can deliver the most relevant feedback. Through our fully managed service, you will receive curated user insights and expert recommendations that will improve your user experience and increase customer loyalty.

Applause provides a fully managed service that is responsible for finding and sourcing participants who match your target demographics. We execute studies that fit your objectives and provide curated user insights and recommendations that are actionable and impactful. Our offerings consist of:

Multiple Study Types: Receive iterative feedback on new features, deep analysis on complex flows or comparisons of your experience against top competitors to see where they excel.

Script Creation and Execution: A UX researcher will work with your team to create an effective script that gathers the insights you are looking for.

Detailed Findings and Recommendations: Receive an actionable report that includes detailed findings, a results summary, benchmarking and expert recommendations on how to improve the user experience.