User Experience Testing

Drive user-centric decisions throughout your software development lifecycle to create products and services your customers love.

Create Experiences Customers Love

Improve engagement, conversion and satisfaction.

Even if your application functions flawlessly, customers will not return unless the experience is intuitive and easy to use. Applause provides you with deep human insights that allow you to make customer-centric decisions and build products and services that will keep your customers coming back.

Applause leverages its diverse, global community to source participants who match your specific customer profiles and can deliver the most relevant feedback. Through our fully managed service, you will receive curated user insights and expert recommendations that will improve your user experience and increase customer loyalty.

Benefits of Applause User Experience Testing

From increasing conversion rates to explaining user abandonment, our detailed approach goes beyond the "what" to the "why," helping you make more informed decisions throughout the product lifecycle.

Precise Participants

Receive feedback from those who match your specific customer profiles.

Actionable Results

Feedback is analyzed and curated into a detailed report with expert recommendations.

Unmatched Expertise

Each study is led by a qualified UX researcher with deep industry knowledge.

Multiple Study Types

Various expert-led studies are available to meet your specific objectives.

Customized Offerings for Your Unique Needs

Expert design, execution and recommendations.

Applause provides a fully managed service that is responsible for finding and sourcing participants who match your target demographics. We execute studies that fit your objectives and provide curated user insights and recommendations that are actionable and impactful. Our offerings consist of:

Multiple Study Types: Receive iterative feedback on new features, deep analysis on complex flows or comparisons of your experience against top competitors to see where they excel.

Script Creation and Execution: A UX researcher will work with your team to create an effective script that gathers the insights you are looking for.

Detailed Findings and Recommendations: Receive an actionable report that includes detailed findings, a results summary, benchmarking and expert recommendations on how to improve the user experience.

Dow Jones Case Study

Discover how Dow Jones, producer of The Wall Street Journal, was able to improve customer experience and increase subscription conversion rate thanks to Applause.

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Want to Build User Feedback Into Every Stage of Your Product Lifecycle?

We can help make your experiences more intuitive and enjoyable for customers. Simply fill out the form below, and join thousands of Applause customers who’ve been able to:

  • Improve Conversion Rates: Reduce friction in key user flows.
  • Increase Engagement: Create more captivating experiences.
  • Develop More Informed Product Roadmap: Capture user feedback early and often.