Drive user-centric decision making throughout your product’s entire lifecycle, from prototype to production.
Create Experiences Customers Love
Improve engagement, conversion, and satisfaction.
Sure, your application can have amazing design, and may even work consistently. But if the user has to go through too many steps, or the app is simply too difficult to use, your customer is likely to leave. In the end, customers will always return to the apps that are intuitive and easy to use.
Backed by expert-led studies, including narrated screen captures, detailed reporting and benchmarking, participant comments, and recommendations, we provide you with an unmatched level of insight into your specific user experience.
Benefits of Applause Usability Testing
From increasing conversion rates to explaining user drop-off, our detailed approach goes beyond the "what" and provides insights into the "why" to help you make better informed decisions throughout the product lifecycle.
Customized Offerings for Your Unique Needs
Expert design, execution and guidance.
While other user feedback approaches leave you on your own to create, execute, and make sense of results, with Applause simply share your objectives and what your customers look like – and we take it all from there! Hey, we know you’re looking for answers, so we get right to it. Our offering consists of:
Multiple Study Types: Get quick feedback on new features, deep analysis on complex flows, or compare your application against top competitors to see where they’re excelling.
Script Creation and Execution: Our UX researcher will work with your team to create an effective script that drives results. After the study’s complete, they’ll hop on a call to debrief and answer any questions you may have.
Detailed Findings Report: Each study includes a report with findings, UX benchmarking, participant comments, and recommendations.