Travel & Hospitality
Customer experience has always been at the forefront for travel and hospitality brands. From airlines to hotels to booking sites, we help industry leaders deliver great guest experiences online and on-location. Check out our travel-focused resources below and learn how we do it.
Giving You the Voice to Make a Difference
Making a difference should be easy, but navigating the best way to deliver it can be tough. The American Red Cross looked to voice innovation as a way to provide lifesaving information.
How to Empower Your Hotel Guests Through Digital Connectivity
Hotel guests expect to receive a seamless omnichannel experience. Hotels must deliver these high-quality digital experiences or quickly fall out of favor with travelers.
Discover how HolidayCheck, the largest German-speaking travel portal, leverages Applause.
Learn how Skyskanner scaled up QA programs for their travel search to test in 84 different countries worldwide.