Applause crowdtesting and feedback solutions help Product, Engineering, and QA leaders gain rapid insight into the areas of digital quality that matter most to them. Our solutions span the SDLC providing a cohesive view into every aspect of your digital customer experience.
Manual Functional Testing
Leveraging our global community of vetted QA testers, Applause’s manual functional testing uncovers the highest-impact issues. Receiving actionable results in just hours enables you to deliver high-quality software on time, every time.
Integrated Functional Testing
To help you efficiently develop and release quality software more often, Applause combines both manual and automated testing approaches into one cohesive strategy to maximize coverage and speed. Applause is the only testing services company to offer this coordinated solution, as well as a single dashboard view of all results.
For fast-moving development teams that want to test early and often in their SDLC but lack the bandwidth to consistently do it themselves at scale, Applause offers its In-Sprint Testing solution. With integrations into the leading bug tracking systems, automatic test execution and pre-built testing teams, you can establish a repeatable shift-left process that gives your developers immediate and actionable insights into quality.
User Experience Testing
User experience (UX) testing with Applause provides the most complete view into your customer experience. Applause’s UX studies are led by knowledgeable UX researchers and allow you to customize respondents to match your target audience to uncover meaningful insights.
The complex nature of voice interfaces makes it difficult to ensure every customer enjoys an intuitive and engaging experience. Applause tests your voice applications and voice-enabled devices with real people and devices, in the same use cases where they’ll be used—helping you ship high quality experiences that customers love.
AI Training & Testing
For brands looking to deliver AI experiences that are accurate, intuitive and truly useful, Applause provides a scalable end-to-end solution that both trains algorithms to learn quickly and tests the outputs to ensure those algorithms are working correctly.
Payment testing with Applause is the only way to test transactions with real payment instruments across the globe. Whether you are looking to expand into a new market, reduce risk, or improve payment usability, Applause offers flexible testing approaches allowing you to test at scale anywhere, anytime, in the world.
Customer Journey Testing
Customer journey testing with Applause provides a holistic view of your brand’s experience across digital and/or physical channels. Our approach enables you to test complex journeys and identify friction across multiple dimensions. You’ll receive actionable feedback and user insights to help make more informed decisions to improve your customer experience.
Applause provides a human-driven and flexible approach to accessibility testing that embeds into your development process. With a team of accessibility experts and access to a full range of assistive technology, we test against established guidelines and provide actionable results and remediation.
Applause security testing is led by knowledgeable security experts who test against industry standard and guidelines. Our experts offer unique strategies to help uncover vulnerabilities and provide a robust report and remediation action plan that gives you the confidence about the security of your digital properties.