WE HELP HUNDREDS OF RETAILERS IMPROVE THEIR DIGITAL EXPERIENCES, INCLUDING:
Drive revenue with quality
Welcome to the new age of retail.
Omnichannel is table stakes. AI personalization is here. And if your ecommerce strategy is three years old, you won’t see 2020. Retail today is riddled with technological complexity – and the cost of getting it wrong is high.
Applause conducted a detailed assessment of the digital and omnichannel experiences of over 50 top global retailers during the holiday season. It turns out not every brand was ready for retail’s busiest days.
Read our 2019 Retail Quality Report to learn more.
Applause solutions improve your retail experience.
The proof is in the ROI
Applause clients reduce testing lab costs by 75% and unplanned downtime by 50%.
In this report, Hobson & Company, an independent research firm, conducted an in-depth analysis of the return on investment (ROI) retailers receive with Applause. According to the results, clients can realize a full payback on their investment within 1.7 months – retailers were not only able to release more code with Applause, but the quality of their software also increased.
Additional retail resources
4 Retail Strategies to Gain and Retain Customers
Retailers need quality control over their digital deployments and can look to crowdtesting to lower risk, save money, and improve customer retention and conversion rates.
Are poor digital experiences threatening your success?
- Reduce Shopping Cart Abandonment Validate functionality across any device/OS combination at scale.
- Ensure Great Personalized Experiences Identify targeted demographics to test experiences across all touchpoints.
- Improve the Speed and Scale of Testing Scale your testing to match the demand of retail’s peak seasons.
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