Products & Solutions
The Applause Product Excellence Platform™ gives you the SaaS products, functional testing and specialized solutions you need to release exceptional digital experiences to your end users quickly on a global scale.
Harmonized Approach to Product Excellence
A Wide Range of Digital Quality Products and Solutions
Today’s consumers expect your digital assets to work no matter where they are or what device they’re using. These experiences must be intuitive, accessible and easy to use. If you provide anything less, you are at risk of losing customers – especially as the digital costs of switching to a competitor are little to none.
With the Applause Product Excellence Platform, we take a holistic approach to quality to empower you to deliver uncommonly great experiences that work across all relevant devices and operating systems, in all target markets and for all customers. Our SaaS products, functional testing and specialized solutions span the entire customer journey and all digital interaction points, so you always deliver the high-quality experiences your customers expect and demand.
Manual and Automated Testing for Complete Coverage
“Does this work for me?” That’s the first question your customers will ask, and rightly so. Even a perfect UI design means nothing if your users don’t have the digital experience they expect and you intend.
Launching a digital experience that works every time requires stringent testing to ensure that critical bugs do not reach your customers. That’s why Applause offers a full suite of functional testing services that not only reduce issues in your software, but also help you move faster to meet deadlines and release digital experiences on time and on target, with higher quality.
Our functional testing services include both manual structured – to ensure your customers can use the digital asset as intended – and exploratory testing – to find and fix critical errors when users behave in ways you can’t anticipate. And this is all done on real devices, in real locations and scenarios, by real users.
A balanced testing strategy is critical for every company – automation won’t work for every situation, including those with complex user flows. Likewise, manual testing can be too resource-intensive for simple regressions and less-complex use cases. That’s why we offer Integrated Functional Testing – a solution that no one else in the market delivers, which combines both manual and automated testing into one cohesive solution to ensure that your release decisions are faster, more accurate and made with greater confidence.
Applause Functional Testing Solutions
Exploratory and structured testing to identify critical bugs in your digital properties
Combine top talent and proven methodologies with our automation framework built on open source technologies to move faster while avoiding traditional overhead
Scale up your test automation while maintaining coverage with manual testing – and access all results from both manual and automated testing in a single view
Ensure a Seamless Digital Experience Across All Customer Touchpoints and Interactions
Technology and digital assets are ingrained in all aspects of everyday life – from ordering food and hailing a ride, to checking bank statements and even visiting the doctor. Modern consumers are discerning; they know what a truly great digital experience looks like and expect assets to be enjoyable, accessible and easy to use as a result. This is true regardless of the platform the experience takes place on – it must be flawless, intuitive and relevant across Web, mobile, Voice app, payment type and in-car experience, as well as across all omnichannel customer journeys like BOPIS (Buy Online, Pickup in Store) and curbside pickup.
Like your customers, we know that true digital quality does not stop at functional testing. That’s why we offer a comprehensive suite of end-to-end specialized solutions for your entire software development lifecycle.
Our specialized solutions for User Experience, Accessibility, Customer Journeys, Voice, Payments, and AI Training and Testing ensure that your digital assets are intuitive, user friendly, inclusive and exceptional from start to finish so that you gain and retain customers and maintain a positive brand image.
Applause Specialized Testing Solutions
Expert-led accessibility assessments and community-driven testing and inclusive design studies so you can launch excellent digital experiences for all users
Research and validate payment processes across the globe with in-market testers making real transactions
Expert-led user experience tests and studies that result in actionable recommendations to improve the usability of your digital asset
Mobilize in-market testers who match your target customer profiles to replicate end-to-end journeys in real-world conditions
Comprehensive testing and feedback with native speakers in real-world environments to improve your conversational interfaces and voice assistants
Source AI training data at scale and test with real people across a wide variety of demographics and locations to ensure accurate and unbiased results
Digital Quality Products Deliver a Cohesive Strategy for Product Excellence
With the pace of change moving faster than ever, the quality of digital experiences and the speed at which they can be delivered is paramount. You must get exceptional digital assets into the hands of your end users quicker than competitors, or risk losing market share.
Applause’s SaaS products empower brands like you to launch high-quality digital experiences with greater velocity and confidence. The Applause Codeless Automation (ACA) product lowers the barrier to automation and enables you to generate automated test scripts without writing a single line of code.
With ACA, you simply pick a device of your choice from a Web browser, and as you move through the test case, your actions are automatically recorded. The ACA product then translates that session into an automation script. This streamlined process results in increased development and testing speed, faster releases and reduced costs.
Applause’s Bring Your Own Testers (BYOT) product also helps you release exceptional digital experiences with confidence. Bring Your Own Testers enables you to manage your internal testing resources – friends, family, end users, etc. – all within the Applause testing platform.
We will soon be launching a new SaaS product for test case management, so you can manage and execute test cases entirely through Applause's proven testing platform.
Applause SaaS Products
Build and deploy automated tests for both mobile and Web – without writing a single line of code
Leverage Applause’s established SaaS platform and well-honed processes to manage internal testing resources
Coming soon, Applause’s test case management will enable you to manage and execute test cases in a single product
Release Exceptional Products to Your End Users Faster
Applause’s full suite of SaaS products and functional and specialized solutions empower you to release excellent digital experiences to your customers at the speed and scale of life. Learn more about working with Applause and how we can help you deliver unmatched digital experiences.