Newsroom

4 Customer Experience Takeaways from Mary Meeker’s Internet Trends Report

Jul 18, 2019

CMSWire

How Winning CMOs Are Driving Growth

Jul 15, 2019

CMSWire

How Far Can Voice Automation Take You?

Jul 11, 2019

Forbes

What to Do When Your QA Team Is Overworked

Jul 11, 2019

DEVOPSdigest

Time to Speak Up: How Retailers Can Use Voice to Stay Competitive

Jul 02, 2019

Internet Retailing

Where Culture and Quality Fits Into Agile Environments

Jun 20, 2019

CMSWire

Here are the BBJ's 2019 Best Places to Work Winners

Jun 19, 2019

Boston Business Journal

Furniture Shopping Made Smart

Jun 13, 2019

IT4Retailers

How to Make Quality a Priority in an Agile World

Jun 12, 2019

Software Business Growth

Winners Announced in 2019 People's Choice Stevie Awards for Favorite New Products

Jun 05, 2019

Cision

What Consumers Expect From Car Entertainment Systems

May 29, 2019

CE-Markt

Can Advertisers Keep Pace, As Digitization Transforms How Consumers Consume Content

May 22, 2019

VMblog

How Multimodal Design Will Impact the Future of Customer Interactions

May 21, 2019

CMSWire

The Challenges of Localisation: Top Mistakes Retailers Make When Expanding Overseas

May 14, 2019

BDaily News

Achieving Expert Status in Test Automation

May 06, 2019

DEVOPSdigest

Lead(H)er: Leanne Orphanos

May 01, 2019

VentureFizz

How Benetton Puts Its Shop to the Test Internationally

Apr 29, 2019

e-tailment

Six Retail Recommendations For The 2019 Shopping Season

Apr 22, 2019

Forbes

Web Accessibility Serves Everyone: Here's How to Get Started

Apr 17, 2019

CMSWire

Building Confidence in Automation

Apr 15, 2019

DEVOPSdigest

BBJ Reveals 2019 Best Places to Work Honorees

Apr 11, 2019

Boston Business Journal

How Customers Can Improve Ecommerce

Apr 04, 2019

e-tailment

Beginning Your Test Automation Journey

Apr 01, 2019

DEVOPSdigest

Heads of the Mobile Industry: Jan Wolter of Applause

Mar 29, 2019

Mobilebranche

How Voice-Enabled Shopping Is Giving Retail Its Biggest Boost to Date

Mar 26, 2019

MarTech Advisor

These Digital Errors May Have Cost Retailers More Than $60 Million in Holiday Sales

Mar 20, 2019

Yahoo!

Applause finds 65 bugs cost retailers more than $60 million in lost holiday sales

Mar 20, 2019

Retail Dive

Retail Quality Report 2019: Global Retailers Still Struggling with Digital

Mar 20, 2019

MarTech Series

Voice of the Customer Strategies: Effectively Turning Feedback Into Action

Mar 20, 2019

CMSWire

Is Agile Killing QA?

Mar 18, 2019

Forbes

14 Experts Choose Their Favorite Tech From CES 2019

Mar 11, 2019

Forbes

Is Voice-Enabled Shopping Retail’s Missing Link?

Mar 07, 2019

SalesTechStar

The Future Of Healthcare? Voice.

Mar 07, 2019

Health IT Outcomes

Misuse of AI can destroy customer loyalty: here’s how to get it right

Mar 04, 2019

Compare the Cloud

How Voice Is Changing Customer Experience Practices for the Better

Feb 20, 2019

CMSWire

The Retail Revolution Is Here: 5 Omnichannel Plays Retailers Must Improve To Stay Competitive

Feb 11, 2019

Retail Operations Insights

Lead(H)er: Kristin Simonini

Jan 30, 2019

VentureFizz

Voice Assistants Becoming More Diverse Every Day

Jan 23, 2019

Jaxenter

3 Steps to Delivering Great UX With an Agile Mindset

Jan 23, 2019

CMSWire

7 Tips for Digital Accessibility

Jan 17, 2019

Dev Insider

How Brands Can Deliver On The Promise Of Curbside Experiences

Jan 14, 2019

Retail Touchpoints

Why Voice Quality is the Key to Good Customer Service

Jan 14, 2019

Smart Customer Service

Can Businesses Capitalize on the Promise of AI?

Jan 08, 2019

Forbes

Quality Assurance as a Constant in App Management

Jan 08, 2019

Mobile Zeitgeist

Is the QA Lab Dead?

Jan 07, 2019

BetaNews

Christmas Business 2018: Three Golden Rules for Online Retailers

Dec 21, 2018

Location Insider

The B2B App Boom Will Only Grow in 2019

Dec 18, 2018

CMSWire

Common Mobile App Testing Mistakes to Avoid

Dec 07, 2018

App Developer Magazine

Mobile Trends: What will be important in 2019

Dec 07, 2018

Mobilebranche

Contemporary web design: Mobile-Only is no Longer Sufficient

Nov 26, 2018

Online Marketing DE

6 Things Every Retailer Needs to Check Before Black Friday

Nov 22, 2018

All Marketing

Want to Give Customers Great IoT Experiences? Start With Seamless Interactions

Nov 21, 2018

CMSWire

Business Apps: What companies need to look out for

Nov 08, 2018

Chip

Voice UX Best Practices with Emerson Sklar

Oct 22, 2018

Voicebot

Where Testing Fits in Your Omnichannel Experiences

Oct 17, 2018

CMSWire

Voice Commerce: Acceptance Still Subdued

Oct 10, 2018

Retail Technology

The Rise of Connected Vehicles

Oct 08, 2018

Minutehack

When Will Our Smart Speakers Become Conversation Starters?

Oct 05, 2018

TechRadar

Creating Superior Customer Experiences: The Challenges for Connected Cars

Sep 25, 2018

Automotive World

Survivor’s Guide to the IoT Arms Race

Apr 18, 2018

ITProPortal

Does the QA Lab Need to Evolve?

Apr 06, 2018

Jaxenter

Google Pay's New Features Give Retailers Plenty of Options

Mar 19, 2018

PaymentsSource

What this British Politician’s Terrible App Can Teach Us About UX

Feb 12, 2018

TNW

Private equity firm to buy Goldman-backed Applause

Aug 23, 2017

Boston Business Journal

Shake Shack’s secret sauce for getting mobile apps right

Jun 20, 2017

CIO.com