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Conversational AI Is Accelerating in the New Normal

Aug 18, 2020

CMSWire

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Why you should build accessibility in from the start

Aug 17, 2020

TechBeacon

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In the wake of COVID-19, the offshoring model must change

Aug 07, 2020

SD Times

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Low-Contact Shopping is Put to The Test

Jul 23, 2020

Engage Customer

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Coronavirus: Is this the end of the global offshore testing model?

Jul 22, 2020

Software Testing News

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What a Holistic Approach to Customer Experience Looks Like

Jul 21, 2020

CMSWire

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Brands Turn to Crowds to Fine-Tune Digital Experiences

Jul 09, 2020

TechNative

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The Value Of A One-View, Integrated Approach To QA Testing

Jun 24, 2020

Forbes

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When Online and In Person Meet: The Challenges of Takeout and Curbside Pickup

Jun 16, 2020

CMSWire

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We Need Accessibility and Inclusive Design Now More Than Ever

May 21, 2020

CMSWire

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Bringing structure to the software release process

May 12, 2020

Jaxenter

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Applause Launches Industry’s First Integrated Functional Testing Solution

May 08, 2020

Dataversity

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Applause debuts crowdsourced app testing solution for enterprises

May 06, 2020

SiliconANGLE

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Crowdtesting is on the menu for food and drinks brands

May 06, 2020

Essential Retail

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Designing software to include older people in the digital world

Apr 29, 2020

ComputerWeekly

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Cathy Huang with Applause on Automation Balance and Testing’s Future

Apr 24, 2020

STP Radio

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Remote UX Research: A Necessity Now, But Valuable at Any Time

Apr 13, 2020

CMSWire

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“Simple is best.” With Mitch Russo & Doron Reuveni

Apr 02, 2020

Thrive Global

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Women in tech: “Don’t forget that your career will evolve.”

Mar 25, 2020

Jaxenter

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What Is Voice Commerce Missing?

Mar 18, 2020

CMSWire

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3 Strategies to Maximize the Benefits of Intelligent Applications

Mar 18, 2020

CMSWire

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How To Make Digital Accessibility A Priority

Mar 09, 2020

Forbes

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Applause, Infosys join forces to bring tangible testing solutions closer to customers

Feb 26, 2020

SiliconANGLE

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Applause Partners with Infosys on Digital User Testing Services

Feb 26, 2020

DestinationCRM

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Applause Partners with Infosys on Digital Testing

Feb 26, 2020

DEVOPSdigest

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5 Things You Need To Know To Create A Successful App

Feb 24, 2020

Authority Magazine

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Metrics With Meaning: How to Measure the Customer Experience

Feb 24, 2020

CMSWire

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AI’s Bias Problem: Why Humanity Must be Returned to AI

Feb 19, 2020

TechNative

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New tool fixes app accessibility glitches

Feb 14, 2020

TechTarget

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Why Humans Are Key to Combating Bias in AI

Feb 14, 2020

BusinessCloud

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Applause Accessibility Tool: a panacea for software development issues

Feb 11, 2020

DiversityQ

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Applause Accessibility Tool Released

Feb 11, 2020

DEVOPSdigest

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Websites Don't Need to Ignore Disabled Customers

Feb 11, 2020

DestinationCRM

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Shadow Inc. CEO: ‘We Own’ The ‘Catastrophic’ Iowa Caucus Failure

Feb 05, 2020

CRN

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Local App Tester Explains How The Iowa Caucuses Could Have Been Done Differently

Feb 04, 2020

WGBH

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Apparently faulty app in Iowa voting is a software developer’s worst nightmare

Feb 04, 2020

The Boston Globe

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Iowa’s caucus app was a disaster waiting to happen

Feb 04, 2020

TechCrunch

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Going From Gut Calls To Data-Driven Decisions

Jan 17, 2020

Forbes

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Digital Transformation Success Starts With Raising Your Digital IQ

Jan 16, 2020

CMSWire

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Getting New Technologies Right Will Make or Break Retailers in 2020

Jan 15, 2020

Total Retail

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Testing solution to make AI more human launches from Applause

Jan 13, 2020

App Developer Magazine

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Applause Platform improves quality assurance platform

Jan 09, 2020

App Developer Magazine

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Health IT Trends For 2020: Some Thoughts From Leaders

Jan 07, 2020

Electronic Health Reporter

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Crowdtesting and Improving Digital Quality of Experiences

Dec 23, 2019

The Tech Talks Daily Podcast

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2019 Contributors of the Year: Inge De Bleecker

Dec 23, 2019

CMSWire

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For retail, digital experience is the last line of defense before bankruptcy

Dec 20, 2019

PaymentsSource

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AI’s bias problem: the importance of returning humanity to AI

Dec 19, 2019

ITProPortal

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2020 DevOps Predictions - Part 6

Dec 19, 2019

DEVOPSdigest

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Building a Useful Chatbot: 3 Questions to Ask

Dec 18, 2019

CMSWire

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Developing A Voice Assistant for Healthcare? Don’t Forget the HIPAA-cractic Oath

Dec 10, 2019

RTInsights

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Trends Likely To Affect Healthcare Technology In the Year Ahead

Dec 09, 2019

Electronic Health Reporter

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Build Your Customer Experience Strategy Around Customer Communication

Nov 21, 2019

CMSWire

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The Role of Product Management in Data Science

Nov 20, 2019

RTInsights

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Applause targets AI bias by sourcing training data at scale

Nov 07, 2019

VentureBeat

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Applause’s new AI solution helps tackle bias and sources data at scale

Nov 06, 2019

AI News

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Applause launches reinvented AI solution to make algorithms act more human

Nov 06, 2019

SiliconANGLE

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4 Keys to Navigating the AI/ML Modernization Journey

Nov 05, 2019

The New Stack

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Prediction Series 2019: Interview with Kristin Simonini VP of Product at Applause

Nov 04, 2019

MarTech Series

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The UK fashion industry is struggling with ecommerce, not just on High Street

Oct 25, 2019

Internet Retailing

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Applause Labs comes online to bring crowdsourced testing benchmarks to enterprise apps

Oct 23, 2019

SiliconANGLE

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Applause announces new standard for enterprise digital quality

Oct 23, 2019

SD Times

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Applause Launches Applause Labs

Oct 23, 2019

DEVOPSdigest

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2020 Vision: 3 Customer Experience Trends We’ll See in the New Year

Oct 22, 2019

CMSWire

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5 things product managers should know about QA

Oct 16, 2019

SD Times

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How To Make Quality A Priority In An Agile World

Oct 01, 2019

Software Executive Magazine

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Avoid These Pitfalls When Investing in AI

Sep 26, 2019

Forbes

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Peak panic: The cost of missing metrics

Sep 25, 2019

Internet Retailing

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Accessibility: Why Businesses Can’t Ignore the Purple Pound

Sep 25, 2019

DiversityQ

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3 Ways Artificial Intelligence Is Transforming Customer Experience

Sep 16, 2019

CMSWire

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The VentureFizz Podcast: Doron Reuveni

Sep 08, 2019

VentureFizz

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What Separates Customer Experience Leaders From the Laggards?

Aug 20, 2019

CMSWire

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Change Wave Podcast With Doron Reuveni

Aug 06, 2019

Change Wave

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Three Strategies to Ease the SDLC Burden on Your QA Team

Aug 02, 2019

Dataversity

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Developing Alexa Skills for the American Red Cross (Part One)

Aug 01, 2019

Usability Resources

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4 Customer Experience Takeaways from Mary Meeker’s Internet Trends Report

Jul 18, 2019

CMSWire

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How Winning CMOs Are Driving Growth

Jul 15, 2019

CMSWire

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How Far Can Voice Automation Take You?

Jul 11, 2019

Forbes

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What to Do When Your QA Team Is Overworked

Jul 11, 2019

DEVOPSdigest

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Time to Speak Up: How Retailers Can Use Voice to Stay Competitive

Jul 02, 2019

Internet Retailing

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Where Culture and Quality Fits Into Agile Environments

Jun 20, 2019

CMSWire

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Here are the BBJ's 2019 Best Places to Work Winners

Jun 19, 2019

Boston Business Journal

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How to Make Quality a Priority in an Agile World

Jun 12, 2019

Software Business Growth

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Winners Announced in 2019 People's Choice Stevie Awards for Favorite New Products

Jun 05, 2019

Cision

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Can Advertisers Keep Pace, As Digitization Transforms How Consumers Consume Content

May 22, 2019

VMblog

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How Multimodal Design Will Impact the Future of Customer Interactions

May 21, 2019

CMSWire

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The Challenges of Localisation: Top Mistakes Retailers Make When Expanding Overseas

May 14, 2019

BDaily News

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Achieving Expert Status in Test Automation

May 06, 2019

DEVOPSdigest

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Lead(H)er: Leanne Orphanos

May 01, 2019

VentureFizz

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Six Retail Recommendations For The 2019 Shopping Season

Apr 22, 2019

Forbes

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Web Accessibility Serves Everyone: Here's How to Get Started

Apr 17, 2019

CMSWire

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Building Confidence in Automation

Apr 15, 2019

DEVOPSdigest

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BBJ Reveals 2019 Best Places to Work Honorees

Apr 11, 2019

Boston Business Journal

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Beginning Your Test Automation Journey

Apr 01, 2019

DEVOPSdigest

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How Voice-Enabled Shopping Is Giving Retail Its Biggest Boost to Date

Mar 26, 2019

MarTech Advisor

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These Digital Errors May Have Cost Retailers More Than $60 Million in Holiday Sales

Mar 20, 2019

Yahoo!

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Applause finds 65 bugs cost retailers more than $60 million in lost holiday sales

Mar 20, 2019

Retail Dive

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Retail Quality Report 2019: Global Retailers Still Struggling with Digital

Mar 20, 2019

MarTech Series

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Voice of the Customer Strategies: Effectively Turning Feedback Into Action

Mar 20, 2019

CMSWire

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Is Agile Killing QA?

Mar 18, 2019

Forbes

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14 Experts Choose Their Favorite Tech From CES 2019

Mar 11, 2019

Forbes

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Is Voice-Enabled Shopping Retail’s Missing Link?

Mar 07, 2019

SalesTechStar

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The Future Of Healthcare? Voice.

Mar 07, 2019

Health IT Outcomes

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Misuse of AI can destroy customer loyalty: here’s how to get it right

Mar 04, 2019

Compare the Cloud

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How Voice Is Changing Customer Experience Practices for the Better

Feb 20, 2019

CMSWire

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The Retail Revolution Is Here: 5 Omnichannel Plays Retailers Must Improve To Stay Competitive

Feb 11, 2019

Retail Operations Insights

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Lead(H)er: Kristin Simonini

Jan 30, 2019

VentureFizz

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3 Steps to Delivering Great UX With an Agile Mindset

Jan 23, 2019

CMSWire

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How Brands Can Deliver On The Promise Of Curbside Experiences

Jan 14, 2019

Retail Touchpoints

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Why Voice Quality is the Key to Good Customer Service

Jan 14, 2019

Smart Customer Service

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Can Businesses Capitalize on the Promise of AI?

Jan 08, 2019

Forbes

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Is the QA Lab Dead?

Jan 07, 2019

BetaNews

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The B2B App Boom Will Only Grow in 2019

Dec 18, 2018

CMSWire

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Common Mobile App Testing Mistakes to Avoid

Dec 07, 2018

App Developer Magazine

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Want to Give Customers Great IoT Experiences? Start With Seamless Interactions

Nov 21, 2018

CMSWire

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Voice UX Best Practices with Emerson Sklar

Oct 22, 2018

Voicebot

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Where Testing Fits in Your Omnichannel Experiences

Oct 17, 2018

CMSWire

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Voice Commerce: Acceptance Still Subdued

Oct 10, 2018

Retail Technology

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The Rise of Connected Vehicles

Oct 08, 2018

Minutehack

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When Will Our Smart Speakers Become Conversation Starters?

Oct 05, 2018

TechRadar

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Creating Superior Customer Experiences: The Challenges for Connected Cars

Sep 25, 2018

Automotive World

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Survivor’s Guide to the IoT Arms Race

Apr 18, 2018

ITProPortal

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Does the QA Lab Need to Evolve?

Apr 06, 2018

Jaxenter

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Google Pay's New Features Give Retailers Plenty of Options

Mar 19, 2018

PaymentsSource

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What this British Politician’s Terrible App Can Teach Us About UX

Feb 12, 2018

TNW

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Private equity firm to buy Goldman-backed Applause

Aug 23, 2017

Boston Business Journal

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Shake Shack’s secret sauce for getting mobile apps right

Jun 20, 2017

CIO.com

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