Newsroom

Women in tech: “Don’t forget that your career will evolve.”

Mar 25, 2020

Jaxenter

What Is Voice Commerce Missing?

Mar 18, 2020

CMSWire

3 Strategies to Maximize the Benefits of Intelligent Applications

Mar 18, 2020

CMSWire

How To Make Digital Accessibility A Priority

Mar 09, 2020

Forbes

Applause, Infosys join forces to bring tangible testing solutions closer to customers

Feb 26, 2020

SiliconANGLE

Applause Partners with Infosys on Digital User Testing Services

Feb 26, 2020

DestinationCRM

Applause Partners with Infosys on Digital Testing

Feb 26, 2020

DEVOPSdigest

Metrics With Meaning: How to Measure the Customer Experience

Feb 24, 2020

CMSWire

AI’s Bias Problem: Why Humanity Must be Returned to AI

Feb 19, 2020

TechNative

New tool fixes app accessibility glitches

Feb 14, 2020

TechTarget

Why Humans Are Key to Combating Bias in AI

Feb 14, 2020

BusinessCloud

Applause Accessibility Tool: a panacea for software development issues

Feb 11, 2020

DiversityQ

Applause Accessibility Tool Released

Feb 11, 2020

DEVOPSdigest

Websites Don't Need to Ignore Disabled Customers

Feb 11, 2020

DestinationCRM

Shadow Inc. CEO: ‘We Own’ The ‘Catastrophic’ Iowa Caucus Failure

Feb 05, 2020

CRN

Local App Tester Explains How The Iowa Caucuses Could Have Been Done Differently

Feb 04, 2020

WGBH

Apparently faulty app in Iowa voting is a software developer’s worst nightmare

Feb 04, 2020

The Boston Globe

Iowa’s caucus app was a disaster waiting to happen

Feb 04, 2020

TechCrunch

Going From Gut Calls To Data-Driven Decisions

Jan 17, 2020

Forbes

Digital Transformation Success Starts With Raising Your Digital IQ

Jan 16, 2020

CMSWire

Getting New Technologies Right Will Make or Break Retailers in 2020

Jan 15, 2020

Total Retail

Testing solution to make AI more human launches from Applause

Jan 13, 2020

App Developer Magazine

Applause Platform improves quality assurance platform

Jan 09, 2020

App Developer Magazine

Health IT Trends For 2020: Some Thoughts From Leaders

Jan 07, 2020

Electronic Health Reporter

Crowdtesting and Improving Digital Quality of Experiences

Dec 23, 2019

The Tech Talks Daily Podcast

2019 Contributors of the Year: Inge De Bleecker

Dec 23, 2019

CMSWire

For retail, digital experience is the last line of defense before bankruptcy

Dec 20, 2019

PaymentsSource

AI’s bias problem: the importance of returning humanity to AI

Dec 19, 2019

ITProPortal

2020 DevOps Predictions - Part 6

Dec 19, 2019

DEVOPSdigest

Building a Useful Chatbot: 3 Questions to Ask

Dec 18, 2019

CMSWire

Developing A Voice Assistant for Healthcare? Don’t Forget the HIPAA-cractic Oath

Dec 10, 2019

RTInsights

Trends Likely To Affect Healthcare Technology In the Year Ahead

Dec 09, 2019

Electronic Health Reporter

Build Your Customer Experience Strategy Around Customer Communication

Nov 21, 2019

CMSWire

The Role of Product Management in Data Science

Nov 20, 2019

RTInsights

Applause targets AI bias by sourcing training data at scale

Nov 07, 2019

VentureBeat

Applause’s new AI solution helps tackle bias and sources data at scale

Nov 06, 2019

AI News

Applause launches reinvented AI solution to make algorithms act more human

Nov 06, 2019

SiliconANGLE

4 Keys to Navigating the AI/ML Modernization Journey

Nov 05, 2019

The New Stack

Prediction Series 2019: Interview with Kristin Simonini VP of Product at Applause

Nov 04, 2019

MarTech Series

The UK fashion industry is struggling with ecommerce, not just on High Street

Oct 25, 2019

Internet Retailing

Applause Labs comes online to bring crowdsourced testing benchmarks to enterprise apps

Oct 23, 2019

SiliconANGLE

Applause announces new standard for enterprise digital quality

Oct 23, 2019

SD Times

Applause Launches Applause Labs

Oct 23, 2019

DEVOPSdigest

2020 Vision: 3 Customer Experience Trends We’ll See in the New Year

Oct 22, 2019

CMSWire

5 things product managers should know about QA

Oct 16, 2019

SD Times

How To Make Quality A Priority In An Agile World

Oct 01, 2019

Software Executive Magazine

Avoid These Pitfalls When Investing in AI

Sep 26, 2019

Forbes

Peak panic: The cost of missing metrics

Sep 25, 2019

Internet Retailing

Accessibility: Why Businesses Can’t Ignore the Purple Pound

Sep 25, 2019

DiversityQ

3 Ways Artificial Intelligence Is Transforming Customer Experience

Sep 16, 2019

CMSWire

The VentureFizz Podcast: Doron Reuveni

Sep 08, 2019

VentureFizz

What Separates Customer Experience Leaders From the Laggards?

Aug 20, 2019

CMSWire

Change Wave Podcast With Doron Reuveni

Aug 06, 2019

Change Wave

Three Strategies to Ease the SDLC Burden on Your QA Team

Aug 02, 2019

Dataversity

Developing Alexa Skills for the American Red Cross (Part One)

Aug 01, 2019

Usability Resources

4 Customer Experience Takeaways from Mary Meeker’s Internet Trends Report

Jul 18, 2019

CMSWire

How Winning CMOs Are Driving Growth

Jul 15, 2019

CMSWire

How Far Can Voice Automation Take You?

Jul 11, 2019

Forbes

What to Do When Your QA Team Is Overworked

Jul 11, 2019

DEVOPSdigest

Time to Speak Up: How Retailers Can Use Voice to Stay Competitive

Jul 02, 2019

Internet Retailing

Where Culture and Quality Fits Into Agile Environments

Jun 20, 2019

CMSWire

Here are the BBJ's 2019 Best Places to Work Winners

Jun 19, 2019

Boston Business Journal

How to Make Quality a Priority in an Agile World

Jun 12, 2019

Software Business Growth

Winners Announced in 2019 People's Choice Stevie Awards for Favorite New Products

Jun 05, 2019

Cision

Can Advertisers Keep Pace, As Digitization Transforms How Consumers Consume Content

May 22, 2019

VMblog

How Multimodal Design Will Impact the Future of Customer Interactions

May 21, 2019

CMSWire

The Challenges of Localisation: Top Mistakes Retailers Make When Expanding Overseas

May 14, 2019

BDaily News

Achieving Expert Status in Test Automation

May 06, 2019

DEVOPSdigest

Lead(H)er: Leanne Orphanos

May 01, 2019

VentureFizz

Six Retail Recommendations For The 2019 Shopping Season

Apr 22, 2019

Forbes

Web Accessibility Serves Everyone: Here's How to Get Started

Apr 17, 2019

CMSWire

Building Confidence in Automation

Apr 15, 2019

DEVOPSdigest

BBJ Reveals 2019 Best Places to Work Honorees

Apr 11, 2019

Boston Business Journal

Beginning Your Test Automation Journey

Apr 01, 2019

DEVOPSdigest

How Voice-Enabled Shopping Is Giving Retail Its Biggest Boost to Date

Mar 26, 2019

MarTech Advisor

These Digital Errors May Have Cost Retailers More Than $60 Million in Holiday Sales

Mar 20, 2019

Yahoo!

Applause finds 65 bugs cost retailers more than $60 million in lost holiday sales

Mar 20, 2019

Retail Dive

Retail Quality Report 2019: Global Retailers Still Struggling with Digital

Mar 20, 2019

MarTech Series

Voice of the Customer Strategies: Effectively Turning Feedback Into Action

Mar 20, 2019

CMSWire

Is Agile Killing QA?

Mar 18, 2019

Forbes

14 Experts Choose Their Favorite Tech From CES 2019

Mar 11, 2019

Forbes

Is Voice-Enabled Shopping Retail’s Missing Link?

Mar 07, 2019

SalesTechStar

The Future Of Healthcare? Voice.

Mar 07, 2019

Health IT Outcomes

Misuse of AI can destroy customer loyalty: here’s how to get it right

Mar 04, 2019

Compare the Cloud

How Voice Is Changing Customer Experience Practices for the Better

Feb 20, 2019

CMSWire

The Retail Revolution Is Here: 5 Omnichannel Plays Retailers Must Improve To Stay Competitive

Feb 11, 2019

Retail Operations Insights

Lead(H)er: Kristin Simonini

Jan 30, 2019

VentureFizz

3 Steps to Delivering Great UX With an Agile Mindset

Jan 23, 2019

CMSWire

How Brands Can Deliver On The Promise Of Curbside Experiences

Jan 14, 2019

Retail Touchpoints

Why Voice Quality is the Key to Good Customer Service

Jan 14, 2019

Smart Customer Service

Can Businesses Capitalize on the Promise of AI?

Jan 08, 2019

Forbes

Is the QA Lab Dead?

Jan 07, 2019

BetaNews

The B2B App Boom Will Only Grow in 2019

Dec 18, 2018

CMSWire

Common Mobile App Testing Mistakes to Avoid

Dec 07, 2018

App Developer Magazine

Want to Give Customers Great IoT Experiences? Start With Seamless Interactions

Nov 21, 2018

CMSWire

Voice UX Best Practices with Emerson Sklar

Oct 22, 2018

Voicebot

Where Testing Fits in Your Omnichannel Experiences

Oct 17, 2018

CMSWire

Voice Commerce: Acceptance Still Subdued

Oct 10, 2018

Retail Technology

The Rise of Connected Vehicles

Oct 08, 2018

Minutehack

When Will Our Smart Speakers Become Conversation Starters?

Oct 05, 2018

TechRadar

Creating Superior Customer Experiences: The Challenges for Connected Cars

Sep 25, 2018

Automotive World

Survivor’s Guide to the IoT Arms Race

Apr 18, 2018

ITProPortal

Does the QA Lab Need to Evolve?

Apr 06, 2018

Jaxenter

Google Pay's New Features Give Retailers Plenty of Options

Mar 19, 2018

PaymentsSource

What this British Politician’s Terrible App Can Teach Us About UX

Feb 12, 2018

TNW

Private equity firm to buy Goldman-backed Applause

Aug 23, 2017

Boston Business Journal

Shake Shack’s secret sauce for getting mobile apps right

Jun 20, 2017

CIO.com