Manual Functional Testing

Functionality powered by real-world customer insights.

Build for humans. Test with humans.

Deliver exceptional experiences — every time, on any device, under real conditions.

Product and engineering leaders have a vision for how a product should work. But when it comes to whether and how the product actually works in the real world, they often don’t know. Relying solely on traditional, in-house testing methods is a recipe for letting defects slip into production while not being able to scale and speed up your development operations.

The only way to continuously ensure flawless experiences for your customers is to test in the real world, with real users, on real devices. Applause leverages the largest, most diverse community of vetted testers to create custom teams that augment your internal QA efforts. Testers interact with your software under real-world conditions across the devices and locations that are relevant to you, and identify high-impact bugs before they reach your customers.

Our approach combines exploratory testing, to discover issues stemming from unexpected usage patterns and real-world conditions, with structured testing, to ensure core features work as intended. The size and diversity of our community enables you to test in any country, in any language and on any region-specific device to ensure all features are localized.

Your customers are out in the world — not in a lab

Find critical issues with real-world testing before your customers do

Get ahead of the unexpected
Exploratory testing validates unexpected customer paths
Gain unparalleled coverage
Global testing teams supplement internal capabilities for 200% more testing capacity
Go to market faster
On-demand testing with integrated results speed release velocity by 150%

Real-Time, High-Impact Results

Improve quality and increase release velocity

With Manual Functional Testing, you’ll receive a dedicated team that manages all aspects of testing to match your objectives and advise on testing best practices. We ramp up quickly without disrupting your team or existing processes. Applause’s results are available in real time to match the pace of your development cycle, and results are filtered to ensure you receive unique and valuable issues. Our process enables your team to address issues quickly and efficiently, reduce the number of bugs released into production and improve the overall quality of your applications.

You can also supplement Manual Functional Testing with additional solutions to gain additional insights and speed up your testing capabilities:

  • Integrated Functional Testing: Combine manual and automated testing processes into a cohesive solution to ensure maximum test coverage and speed, with a single dashboard to view all results.

  • Applause In-Sprint Testing: For fast-moving development teams, validate the functionality of individual features with a streamlined process built into your bug tracking system that ensures rapid turnaround as part of a shift-left approach.

  • Bring Your Own Testers: Leverage your internal teams — such as employees, friends and families — for testing while Applause’s team manages the set-up, execution and delivery of results alongside findings from the Applause community.

Uber Case Study

Learn how Uber ensures a great experience for every customer by testing beyond “the happy path” in the real world across hundreds of cities across the globe.
Watch Now

Are Traditional Testing Approaches Letting You Down?

Let us show you how we can extend your team’s capabilities and improve the quality of your digital experiences. Simply fill out the form, and join thousands of Applause customers who’ve been able to:

  • Increase Release Velocity: Kick off testing at any time and see results in hours.

  • Increase Productivity: Access qualified testing teams to scale as needed.

  • Improve Quality: Uncover critical issues before they reach travelers.