How it Works
By handling all aspects of test management and community interaction, Applause delivers maximum value to your team while adding virtually no overhead. Our fully managed approach allows us to become an extension of your teams, processes and technologies.
Drive Superior and Continuous Quality
Integrated and dedicated leaders manage all aspects of your project.
When you partner with Applause, you get a dedicated team that is committed to developing a deep understanding of your SDLC and becoming an extension of your internal team. You’ll know each Applause team member by name, and they’re always only a phone call, email or Slack message away.
Your tightly integrated Applause team ensures you get the most out of your partnership with Applause. The team gains deep domain knowledge, advises on testing and feedback best practices, and manages testing teams.
The Applause team is managed by a Delivery Manager, who is your primary point of contact. Your Delivery Manager provides consultative planning and support, as well as access to subject matter experts within Applause. The entire team at Applause is designed to give you the expertise and support you need throughout your testing process, from test planning through sprint retrospective.
High-Quality Testers for High-Quality Results
Highly vetted and trained digital experts.
With a global community of highly vetted testers, Applause selects a custom team of trained in-market testers for each project based on your requirements. Team members can be selected by attributes like devices owned, languages, locations, demographics, or even hobbies and skills. This provides limitless opportunities to test with people that look and act exactly like your customers. Testers can also be selected by their expertise – from QA and automation professionals to usability and accessibility experts, and everything in between – so you always have the right team for your testing types. If your application has a steep learning curve, you can keep the same team members from project to project. Or, if you want a fresh perspective, you can bring in a new set of eyes every time.
Testers uncover high-value defects and provide detailed, actionable feedback for your review. They are paid for each bug or submission they make and you approve, all at no variable cost to you. Plus, they make more money for submissions you approve as highly valuable, therefore encouraging a focus on the types of issues that matter to you.
Actionable Bug Reports Available in Real Time
High-quality results fed directly into your systems and workflows.
The Applause Platform provides a seamless interface for all facets of your partnership with Applause, including communication, collaboration, test case execution, bug reporting, SDLC integration and reporting. Our cohesive blend of services and software allows Applause to deliver impactful, detailed and easily consumable results to your team. And because Applause integrates with your existing technology – including Github, Jira, Asana and Slack – high-quality results are fed directly into the systems and workflows you use everyday.
Security is paramount, especially when you’re looking to test your product externally. That’s why Applause takes every precaution to ensure the security and confidentiality of your products. The Applause Platform is designed so your build is passed to the selected testers in a secure manner with results that are available for your eyes only.
“Leo is our Project Lead and he is super awesome – we have a weekly call with him. The great thing about Applause is that they are very responsive. If I want to talk to Leo twice a day, I talk to Leo twice a day. If I want to talk to Leo once a week, I talk to Leo once a week.”