Finance & Insurance

Many of the top global financial institutions and insurance companies rely on Applause to improve their digital quality and validate global transactions. Deliver digital experiences that work flawlessly — every time, on any device, under all conditions.

Your Clients Demand High-Quality Digital Experiences

Thoroughly test your websites and apps to deliver for your customers.

Digital-first experiences are table stakes now. Financial institutions are closing branches around the world and relying more and more on websites and mobile apps to service customers — but they often aren’t providing a strong digital experience. Only 64% of customers are very satisfied with their banking app.

Applause helps banks and insurance companies transition smoothly to a quality digital experience and ensure that customers’ financial needs are met. Our testers validate that key features, such as P2P and claim processing, function properly, and show you where you can improve your user experience.

Benefits of Applause for Finance and Insurance Companies

Finance and Insurance companies require top-notch digital experiences for today’s consumers. With Applause, you can leverage our global community of vetted QA professionals to uncover the critical issues you care about, such as the ability to:

Ensure seamless digital experiences (P2P, filing claims, etc.) using our testers

89% of consumers prefer a full-service financial app

Deliver quality wherever your consumers use your services

Only 64% of customers are very satisfied with their banking app

Increase your device coverage

Test across multiple devices to ensure your app works for all customers

Expand with confidence

Test in local markets across the globe

Applause’s Vetted Testers Help Financial Institutions Find Flaws

Test in the real world to find critical bugs.

Financial institutions and insurance companies must ensure flawless experiences for customers. You can do this by testing in the real world, with real users, on real devices.

Applause provides a custom and diverse team of vetted and skilled testers that augment your internal QA efforts. Testers interact with your software under real-world conditions across the devices and locations that are relevant to you, and identify high-impact bugs before they reach your customers.

Our approach combines exploratory testing, to discover issues stemming from unexpected usage patterns and real-world conditions, with structured testing, to ensure core features work as intended. The size and diversity of our community allows you to test in any country, in any language and on any region-specific device to ensure all features are localized.

Western Union Case Study

Discover how Western Union digitized its global payments network with Applause’s help.
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Are Traditional Testing Approaches Letting Your Customers Down?

Let us show you how we can extend your team’s capabilities and improve the quality of your digital experiences for your customers. Simply fill out the form, and join thousands of Applause customers who’ve been able to:

  • Increase Release Velocity: Kick off testing at any time and see results in hours.
  • Increase Productivity: Access qualified testing teams to scale as needed.
  • Improve Quality: Uncover critical issues before they reach your customer.