Trusted Banking for Everyone, Everywhere
Confidently provide exceptional banking for today’s connected world
Excel in the New Age of Banking
Real-world insights for full-service, frictionless and trusted online banking
You work at a forward-thinking financial institution, and digital-first experiences are now table stakes. But as customers rely more on banking websites and mobile apps to provide full-service and personalized banking, their digital experiences are often lacking. That’s impacting their ability to build trust and establish lifetime customer relationships. With limited QA resources, how can you confidently provide exceptional financial experiences around the globe that earn trust and loyalty?
Applause helps banks and insurance companies ensure quality digital experiences at speed and scale, to meet customers’ digital finance needs. Applause’s Product Excellence Platform validates that key features — such as digital onboarding, money transfers and claim processing — function properly, while providing actionable insights to improve your user experience.
Deliver Banking Your Customers Will Love
Financial Services companies require top-notch digital experiences for today’s consumers. With Applause’s Product Excellence Platform, you have the holistic testing platform you need to uncover the critical issues your customers care about, enabling you to:
Use real-world insights to deliver seamless digital experiences
Test in local markets across the globe
Roll out new features quickly by removing the QA bottleneck
The Only Way to Ensure Digital Banking Works for Real Customers
Test in the real world to find critical bugs fast and early
Financial institutions and insurance companies must ensure excellent experiences for customers. To do this, you need to go beyond the lab and test in the real world, with real users, on real devices.
Applause provides custom and diverse teams of vetted and skilled testers that augment your internal QA efforts. Tailored to your specific needs, testers interact with your software under real-world conditions across the devices and locations that are relevant to you, and identify high-impact bugs before they reach your customers.
Our approach combines exploratory testing, to discover issues stemming from unexpected usage patterns and real-world conditions, with structured testing, to validate core features work as intended. The size and diversity of our community empowers you to test in any country, in any language and on any region-specific device to ensure all features are localized.
Western Union Case Study
Are Traditional Testing Approaches Letting Your Customers Down?
Let us show you how we can extend your team’s capabilities and improve the quality of your digital experiences for your customers. Simply fill out the form, and join thousands of Applause customers who’ve been able to:
- Increase Release Velocity: Kick off testing at any time and see results in hours.
- Increase Productivity: Access qualified testing teams to scale as needed.
- Improve Quality: Uncover critical issues before they reach your customer.