UX Corner

UX Corner

How Functional Testing Can Help Minimize Negative Reviews in the App Stores

After all, even negative user feedback for ongoing product development can turn out to be extremely valuable if you can draw logical conclusions from them.

UX Corner

4 Communication Best Practices for Omnichannel and Digital UX

Part two of our omnichannel and digital UX series focuses on how best to communicate with customers.

UX Corner

5 Engagement Best Practices for Omnichannel and Digital UX

Don't fall behind when it comes to user experience. Here are the top five things you need to know to build an omnichannel or digital experience your customers will love.

UX Corner

What Mobile Users Expect from Mobile Apps

The better a mobile app satisfies user expectations, the higher they set the bar. Therefore fulfilling mobile users’ expectations is an ongoing process.

UX Corner

Make Your Mark on Global Accessibility Awareness Day

For 15% of people, tasks like reading websites and scrolling on mobile apps are difficult because digital properties aren’t built with disabled users in mind.

UX Corner

Bringing the Golden Rule of Retail into an Omnichannel World

Advances in technology and increasing demand for omnichannel experiences are forcing retailers to rethink their customer experience strategies.

UX Corner

Creating a Company Culture that Promotes Accessibility

Mark Lapole shares proven tips for success in establishing a company culture that promotes digital accessibility.

UX Corner

User Feedback: 48 Countries in Four Hours

Getting global feedback from real users in under four hours seems like an impossible task. But Applause Customer Journeys makes it a reality.

UX Corner

What Digital Accessibility Actually Means to Your Brand

eBay's Mark Lapole explains how the impact of digital accessibility extends beyond compliance and your bottom line.

UX Corner

These Apps and Websites Designed the Path of Least Resistance by Using their Customers' Perspective

The old adage is true: The path of least resistance will be the path most traveled.