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Rob Mason

Technology Leader & Expert | Former Chief Technology Officer

Rob Mason is a seasoned technology leader with more than 20 years of experience spanning software development, engineering leadership and large-scale systems design. A meticulous builder and obsessive tester, Rob is known for driving the development of innovative, robust software and for making lasting contributions to complex client engagements.

During his tenure as chief technology officer with Applause, Rob led high-performing teams responsible for delivering mission-critical platforms and advancing modern testing practices across the organization. His leadership helped shape both the company’s technology foundation and its approach to digital quality at scale.

Previously, Rob founded and served as executive vice president of engineering with Nasuni, where he guided the company from initial product concept to a global file system managing more than 10 petabytes of storage and billions of files. Earlier in his career, he oversaw all development and quality assurance as vice president of engineering withArchivas.

Rob holds more than 30 patents, including several in the field of test automation. An active industry thought leader, he regularly contributes insights on functional testing, agentic AI, digital accessibility and related topics. He earned a Bachelor of Science from Rensselaer Polytechnic Institute and an MBA with honors from Rutgers University. Rob lives on a horse farm in Massachusetts with his wife.

See What Rob Mason Has Written

Introducing Applause’s First Agentic Workflow

Introducing Applause’s First Agentic Workflow

Learn about Applause’s agentic workflow for accelerated test automation, leveraging AI for enhanced digital quality.
How Agentic AI Changes Software Development and QA

How Agentic AI Changes Software Development and QA

Agentic AI introduces new ways to develop and test software. To safely and effectively make the most of this new technology, teams must adopt new ways of thinking.
What is Agentic AI?

What is Agentic AI?

Learn what differentiates agentic AI from generative AI and traditional AI and how agentic raises the stakes for software developers.
4 Ways Software Test Teams Can Gain Value From Gen AI

4 Ways Software Test Teams Can Gain Value From Gen AI

See how software testers can incorporate generative AI into their workflows to save time, boost productivity, and free themselves up for more creative or strategic tasks.
5 Ways Software Developers Can Use Gen AI to Boost Efficiency

5 Ways Software Developers Can Use Gen AI to Boost Efficiency

Discover 5 practical ways software developers can leverage Generative AI to enhance productivity, streamline workflows, and improve code quality.
Mitigating the Billion-Dollar Bug: Lessons From Outages

Mitigating the Billion-Dollar Bug: Lessons From Outages

Learn how to mitigate the risk of billion-dollar bugs by implementing multi-vendor redundancy, comprehensive testing and transparent processes.
How Gen AI is Transforming Software Development

How Gen AI is Transforming Software Development

Generative AI is fundamentally changing the ways many people work – especially software engineering teams.
Four Ways Crowdtesting Drives Operational Efficiency and Cost-Effective Development

Four Ways Crowdtesting Drives Operational Efficiency and Cost-Effective Development

Read about the ways crowdtesting can help firms produce high-quality digital experiences while keeping costs in check
What is the Metaverse? And What Isn’t It?

What is the Metaverse? And What Isn’t It?

It’s not far-flung sci-fi anymore — the metaverse is here, and it requires companies to rethink their approach to UX and testing
Manage Test Cases More Easily with Applause’s TestRail Integration

Manage Test Cases More Easily with Applause’s TestRail Integration

Maintain test cases and results across platforms
Q&A on Codeless Test Automation with Forrester’s Diego Lo Giudice

Q&A on Codeless Test Automation with Forrester’s Diego Lo Giudice

Overcoming the test automation plateau with new models and methods
How eBay’s, Walmart’s Engineering Teams Tackle Test Automation

How eBay’s, Walmart’s Engineering Teams Tackle Test Automation

Learn how these leaders think about coverage, what metrics they value, and how they shift testing to the left
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