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Inge De Bleecker

Inge De Bleecker
Sr. Director of User Experience
Inge has been designing and testing web, mobile, voice and multi-channel experiences for more than 20 years. She builds and leads UX teams and evangelizes customer experience principles throughout organizations. Her mantras are "design for everyone" and "test early and often." As Sr. Director of User Experience at Applause, Inge heads up the UX/CX practice. She holds an MA from the University of Texas, Austin.
See What Inge De Bleecker Has Written:

3 Ways to Ensure the Best Usability Experience Possible
Stellar usability is a crucial building block for top-notch customer experiences

3 Customer Experience Testing Must-Dos To Serve All Customers
The customer experience must be at the heart of everything you do; testing with real customers is the path to success

Digital Retail Experiences are Key - Online and Off
The COVID-19 crisis strengthened consumer demands for digital retail experiences at all stages of the customer journey.

Improve Your Products Based on Customer Feedback
How you curate customer feedback matters - and has future product implications

Plan and prepare for successful remote usability tests
Remote UX testing works best with a clear framework and guidelines
