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Inge De Bleecker

UX for AI Expert

Inge De Bleecker is a UX for AI expert specializing in conversation design. For over 20 years, she has partnered with companies ranging from the Fortune 50 to startups from across diverse industries to research, plan and design AI experiences, with a focus on chatbots. She is the founder of outriderUX, an AI consultancy dedicated to ensuring companies invest in AI projects that are strategically aligned with their business goals. She holds an MA from the University of Texas, Austin.

See What Inge De Bleecker Has Written

The Importance of UX Research for AI
Blog

The Importance of UX Research for AI

Read how companies can understand customer needs and preferences to ensure these AI-powered experiences are truly user-friendly.
Enhancing the Conversational Assistant Experience: Three Pitfalls to Avoid
Blog

Enhancing the Conversational Assistant Experience: Three Pitfalls to Avoid

Learn common pitfalls that plague conversational assistants and offers insights into how organizations can circumvent them, so they can deliver user experiences that drive their business forward.
3 Ways to Ensure the Best Usability Experience Possible
Blog

3 Ways to Ensure the Best Usability Experience Possible

Stellar usability is a crucial building block for top-notch customer experiences
3 Customer Experience Testing Must-Dos To Serve All Customers
Blog

3 Customer Experience Testing Must-Dos To Serve All Customers

The customer experience must be at the heart of everything you do; testing with real customers is the path to success
Why Global Brands are Investing in DTC Strategy
Blog

Why Global Brands are Investing in DTC Strategy

DTC is back in trend
Digital Retail Experiences are Key – Online and Off
Blog

Digital Retail Experiences are Key – Online and Off

The COVID-19 crisis strengthened consumer demands for digital retail experiences at all stages of the customer journey.
Improve Your Products Based on Customer Feedback
Blog

Improve Your Products Based on Customer Feedback

How you curate customer feedback matters - and has future product implications
Let’s Talk Chat App Testing
Blog

Let’s Talk Chat App Testing

How to deliver exceptional chat experiences
Plan and prepare for successful remote usability tests
Blog

Plan and prepare for successful remote usability tests

Remote UX testing works best with a clear framework and guidelines
4 Communication Best Practices for Omnichannel and Digital UX
Blog

4 Communication Best Practices for Omnichannel and Digital UX

Part two in our Omnichannel and Digital UX Best Practices series.
5 Engagement Best Practices for Omnichannel and Digital UX
Blog

5 Engagement Best Practices for Omnichannel and Digital UX

Part one in our Omnichannel & Digital UX Best Practices series.
These Apps and Websites Designed the Path of Least Resistance by Using their Customers’ Perspective
Blog

These Apps and Websites Designed the Path of Least Resistance by Using their Customers’ Perspective

The old adage is true: The path of least resistance will be the path most traveled.
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