Usability Testing

The best technology is intuitive. A poor user experience can ruin your app, drive away your users and harm your company's reputation. Does your app meet your users’ expectations for layout and workflows? Is it easy to use and simple to learn? The Applause usability experts and global testing community will ensure your app hits all the right UX notes.

Expert-led Usability Surveys

Tap into the perfect targeted group of survey participants from our global community.

Expert-led Usability Surveys

Industry-proven UX experts provided by Applause will design, execute and report on a survey evaluating the usability of your app. Our experts can work with you at all stages of the app lifecycle, from wireframe to polished apps and anywhere in between to assess your usability potential. Then, tapping into the power and diversity of the Applause global testing community, our experts will work with you to design and run a survey to evaluate real-world usability. Within days you'll have access to the raw data and a comprehensive report to help you produce a high quality app.

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Expert Audits

Let our usability experts take a look and make recommendations based on industry and device-class best practices.

Expert Audits

With years of experience in human factors, psychology and sociology, our usability experts can audit your app to ensure you're following the latest standards for the most intuitive user experience based on your app type. Learn what makes your users tick and how to keep them coming back for more.

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Narrated Captures

Step into your users' shoes and see what they're experiencing for yourself.

Narrated Experience Captures

They say a picture is worth a thousand words. Well, just imagine what a video's worth. Follow along with the testers as they experience your app and narrate their experience. With narrated experience captures, you can see how users naturally interact with your app and hear why they're performing the actions they choose. Of course you'll want to skip to the best parts, so be sure to see the commentary from our experts.

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How It Works

Tapping into the Applause global community of professional testers to get unbiased feedback is easy. Whether you have a wireframe or a polished app, Applause will assign you a usability expert to guide you through your experience and help you achieve a high quality user experience. After an initial consultation, your expert will identify appropriate participants, draft a survey and provide you with a comprehensive report detailing the results. You'll have actionable results in days and can be on your way to a more intuitive, easy-to-use app that will delight your users.

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What you Get

Usability testing with Applause combines our global community of more than 140,000 professional testers with industry-proven experts to allow you to easily scale your usability efforts.

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  • The Participants You Need

    Your app's users live, work and play in certain markets and environments, so shouldn't you understand how your app is perceived there? With our global community, Applause is able to match participants to your study by demographics, geographies, hobbies and more to help you achieve the best app quality in the eyes of your users.

    Tester Profile and top Tester Screenshot

  • A Usability Expert

    Finding the appropriate expertise in-house can be difficult. That's why Applause has experienced usability experts available to consult with you no matter where you are in your app development process.

    Usability Expert Communication

  • Comprehensive Usability Report

    In addition to raw survey results, you will receive a comprehensive usability report outlining user feedback, expert opinion and next steps compiled by your usability expert.

    Usability Report Sample

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What It Costs

Usability testing with Applause is affordable. Find out how Applause usability testing services can fit into your budget.

Calculate Price

"What we really needed to know was how humans would use this app. People use smartphones in many different ways, so we needed to make sure the user experience lived up to expectations – and that’s where uTest provided such value."