Prevent AI Errors Before Your Users Experience Them
Applause’s crowdtesting approach puts your Agentic AI to the test with real people in real contexts for human-in-the-loop feedback at scale.
Validate fidelity, traceability, bias, and conversational quality—so your models delight, not disappoint. Start now.
AI Releases Come With Quality Challenges
Hallucinations & Factual Drift
Large Language Models (LLMs) can confidently produce nonsense. Without human checks, your app risks misinformation.
Bias & Ethical Risks
Multi-turn & Context Breakdowns
Prompt chains can unravel – missing steps, tone shifts, dropped context – and mistakes are quickly amplified by AI agents.
Traditional, automated AI testing catches syntax errors, but only diverse human-powered testing surfaces the edge-case failures that erode user trust.
Validate Agentic AI with Real-world Testing from Applause
Applause provides flexible agentic AI training and testing solutions – we can fully manage your crowdtesting program from end to end, or provide individual services as needed.. To enhance the quality of your AI agent, we leverage the following approaches with our independent community of 1.5 million testing experts and end users:
- Prompt-Response Validation
- Bias & Inclusivity Audits via Red Team Testing
- Conversational Flow Testing
- Traceability & Source Verification
- Performance & Efficiency Checks
How Applause’s Crowdtesting Approach to Agentic AI Works
Define Your Testing Scope
Choose the generative or agentic AI workflows or endpoints you want tested.
Applause Assembles Your Test Team
Tap into our global testing community; we customize QA tests by language, domain expertise, device and/or geography.
Executive Real-World Test Scenarios
Applause tests your AI with genuine users with access to real devices, networks and prompts.
Get Actionable Reports and Findings
Receive a prioritized list of bugs, findings (e.g., AI bias) and user experience insights sent directly to your CI/CD tools to address.
Engineers & QA Professionals Trust Applause for Comprehensive AI Quality
Unlike onboarding new QA testing tools or managed services with inflexible approaches, the Applause AI training and testing services are intentionally designed to integrate with your current systems and processes, saving you time and expense.
End-to-End Integration
We plug right into your CI/CD or Agile tools – no process rewiring.
Scale on Demand
Ramp up from 10 testers to 1,000+ testers seamlessly, as your sprint demands.
Enterprise-Grade Security
We adhere to SOC-2, ISO 27001 and GDPR requirements, and all of our testers sign NDAs.
Deep AI Expertise
Dedicated Gen AI QA leads help ensure your tests reflect real-world usage.
« WE RELY ON THE SCALE-UP THAT APPLAUSE PROVIDES US. IT SAVES US A TON OF TIME IN TESTING, SHRINKS DOWN TESTING CYCLE TIMES AND ALLOWS US TO RELEASE AT A HIGH VELOCITY. » – Asheem Mamoowala, Web Engineering
A Systemic Approach to Agentic AI Testing
AI Safety and Responsibility
We employ red teaming, an AI best practice that exposes potential vulnerabilities to threats, including bias, racism and malicious intent through adversarial testing.
Traceability Testing
Applause testers verify sources and chain-of-thought to catch hallucinations. Human reviewers confirm legitimacy, relevance and reasoning alignment for traceable AI.
Role Fidelity Testing
We leverage human expertise to analyze agent performance, validating an agent’s tone, role, terminology and consistency across repeated interactions.
Efficiency Testing
Task Completion Testing
Interoperability Testing
Seamless Integrations Add Speed and Scalability
Our fully managed approach dovetails seamlessly with your existing systems and processes. And, our award-winning platform integrates with all standard software within your SDLC – powering the automated delivery of testing results, quickly and directly into your systems.
TestRail
Applause API
Jira
GitHub
Azure
Redmine
PivotalTracker
Rally
YouTrack
Slack
Webhooks
Okta
JumpCloud
OneLogin
How the Crowdtesting QA Approach Makes a Difference for Global Brands
The only way to achieve truly comprehensive digital quality is to test with a trusted, independent community with global reach – representing all of your potential users, platforms and environments.
Trusted by the World’s Leading Brands Across Industries
