Digital financial experiences should flow smoothly for every customer, every time. Learn how banking, financial service, and fintech providers can reduce software defects and ensure seamless transactions at every touchpoint.
Specialty Report
The State of Digital Quality 2023 in Finance
86%
of all payment errors were workflow issues or failed transactions.
51%
of localization errors consisted of missing translations.
62%
of accessibility bugs were screen reader defects.
72%
of functional defects were workflow errors, where features don’t work as intended.
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View additional insights on the State of Digital Quality in Finance.
Blog: Digital Quality Considerations for Banks, Financial Service Providers and FinTechs
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Webinar: Experts Discuss the State of Digital Quality in 2023
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Report: Looking for an Overall View of Global Digital Quality?
Read the global State of Digital Quality report to see how your industry compares to others.
Read MoreView our additional companion reports
Want to dive deeper into data and trends in your region or industry? Along with our global report, you can access reports for Europe and six key industries.