The State of Digital Quality in 2026
Annual Report
Explore the latest insights on digital quality and learn strategies to overcome challenges and launch successful apps and experiences in an ever-evolving market.
The Trends
of Gen AI users say multimodal functionality is important to them
have encountered AI hallucinations since January 1 this year
of teams developing AI are working on chatbots/or customer support tools
of AI tools operate with partial autonomy and require human approval
“In the current market, organizations are facing resource bottlenecks and technical immaturity as they work to develop comprehensive testing strategies for AI. We’re at an inflection point where teams are increasingly relying on AI and automation to be able to test quickly, but lack the expertise to ensure that those systems they’re using to test have been properly trained and tuned to effectively reduce risk.”
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Review what trends and insights from 2025’s State of Digital Quality provided.