Omnichannel

Browse our ebooks, whitepapers and case studies to learn more about the latest omnichannel trends and how Applause helps leading companies test their omnichannel experience.

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Ebook
5 Retail Trends You Can't Miss in 2019

Discover the top five trends you need to know to stay afloat in today's retail world.

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Whitepaper
4 Retail Strategies to Gain and Retain Customers

Retailers need quality control over their digital deployments and can look to crowdtesting to lower risk, save money, and improve customer retention and conversion rates.

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Ebook
3 Ways Crowdtesting Improves Your Streaming Quality

See how crowdtesting can help improve streaming quality and ultimately increase revenue.

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Whitepaper
Driving ROI in Banking: Get Closer to Your Customer with Crowdtesting

Discover how retail banks can drive massive ROI with Applause's crowdsourced QA services.

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Ebook
The Keys to Quality Curbside

Learn the key components of building a quality curbside experience.

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Case Study
Shake Shack

Learn how Shake Shack created their on-brand order-ahead app while delivering a seamless user experience in their stores.

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Ebook
Top 5 Global Trends in Retail

Discover the top 5 trends you need to know (and execute on) to stay afloat in today's competitive retail world.

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Crowdtesting 101 Resource Whitepaper
Whitepaper
Crowdtesting 101

Find out why it's time to start rethinking your QA lab to meet the demands of the digital world.

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Ebook
5 Digital Mistakes Retailers Continue To Make

Learn the benefits of blending your physical and digital brand while exceeding customer expectations.

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Case Study
Shake Shack

A three-part short series featuring Shake Shack COO about launching digital experiences.

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Future Ecommerce Resource Webinar
Webinar
What's In Store For The Future Of Ecommerce

Discover the next generation of ecommerce and omnichannel with Blueport's Chief Product Officer.

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Innovative Digital Experience Resource Webinar
Webinar
Shake Shack: Launching Innovative Digital Experiences

Discover how Shake Shack approaches the role of digital in their overall guest experience.

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Ebook
5 Ways To Remove Friction From Your Omnichannel Banking

Banks that want to gain and retain loyal customers must make it easier to bank with them.

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