Shake Shack

Learn how Shake Shack created their on-brand order-ahead app while delivering a seamless user experience in their stores.

Learn how Shake Shack, the chain is famous for exceptionally long lines at lunch and dinner times, delivers an amazing mobile app experience using crowd testing by Applause. Shake Shack ran a series of trial runs to, in its words, “try to crush the lunch rush” with mobile customers in addition to walk-ins in order to perfect the experience for both customers and store operations.


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