As a pioneer in digital quality and crowdtesting, we have become the go-to knowledge resource for those looking to learn more about the keys to delivering world-class experiences to their users and customers.
The Value of Manual Regression Testing
Test automation plays a critical role in regression testing. But test automation is not a golden hammer, and manual testing plays a critical role in a robust regression strategy.
Find out how Curve leverages real-world testing to support its rapid expansion and ensure the quality of its innovative financial products.
Best Practices for Beta Testing
Properly conducting a beta test requires knowing whether to do opt-in or opt-out testing, finding the right testers, and several other factors.
Delivering Excellent Digital Quality to your Customers
Join a panel with Expensify, Paysafe and PBS to learn how they approach digital quality and how Applause helps them ensure excellent digital experiences.
Just Eat: Creating the world's leading food delivery service, one flawless digital experience at a time
Watch the recording of our webinar with Just Eat to understand how their QA teams integrate testing under real-world conditions into their testing processes and strategy.
Conversational interfaces: We need to talk!
Watch our webinar with experts Norbert Gocht and Frank Bublitz from Lautmaler and learn more about how to unmute your brand, and why data is key to smart conversations.
How to Plan and Prepare Remote Usability Tests
Learn the steps to successfully plan and prepare remote usability studies to improve customer satisfaction with minimal overhead.
Learn more about how Selfapy leverages Applause's manual functional testing services to increase the overall level of quality of its platform and increase test coverage.
Answering Your Digital Accessibility FAQs
Get the answers to frequently asked questions around digital accessibility, including how to get started, how to conform with WCAG guidelines, and more.
Tackling Strategic Engineering Challenges
Engineering leaders from eBay and Walmart discuss how they tackle test automation, testing data, accessibility and other areas within their departments.
AI Strategy for Business: Driving Value from AI with Strategy and Ethics
In this webinar, Dr. Valérie Morignat and Alexander Waldmann are discussing the key steps to a responsible and scalable AI adoption for businesses and organizations.
Improving Patient Engagement for Digital Heath Consumers
Patients expect the same high quality experience that they receive from their daily use apps as they do their healthcare provider.
Challenges of Maintaining Fully Automated Regression Testing
Using test automation for regression testing can be extremely valuable, but as it's performed at scale, the maintenance challenges can grow exponentially and ROI diminishes.
Overcoming Localized Payment Challenges
Join Applause and Digital River to review how businesses can tackle the challenge of ensuring payments process correctly in specific regions.
Leveraging Machine Learning to Better Understand and Improve Test Automation
Machine learning can help teams make sense of extremely high quantities of test data, as well as make actionable decisions around quality for specific releases.
Find out more about how Swisscom leverages Applause to make its products and services accessible and generate customer satisfaction for all users, including people with disabilities.
How Kahoot! Delivers Engaging Learning to Billions Thanks to its Seamless Digital Platforms
Learn about the challenges that Kahoot! faced and how their digital testing strategy helps them on their mission to make learning awesome around the world.
Keys for QA's Strategic Involvement in DevOps
Despite the fears of QA pros, shifting to DevOps is not the end of QA. QA teams should be tightly aligned with development and operations teams -- and get even more strategic.
Essential Guide to Shift Your Testing Left
Shift-left testing brings quality assurance to the beginning of your SDLC to assure quality of the code at every step. Learn how your team can benefit from shifting testing left.
Why Manual Testing is Key to DevOps Success
Watch our webinar recording to hear our experts experts Constantin Büker and Trung Vo talk about the role that manual testing plays in DevOps.
Validate Your Redefined Customer Journeys Quickly
COVID-19 has accelerated the need for new customer journeys like curbside pickup. Now is the time for businesses to account for contactless services and ensure customer safety.
The State of Voice with U.S. Bank and Voicebot
Richard Weeks and Steve Taylor of U.S. Bank, Bret Kinsella of Voicebot.ai and Ben Anderson of Applause discuss the latest trends in voice and explore some real-world examples.
Dealing with biases in Artificial Intelligence : A discussion on the types of biases and on the importance of tackling them
Watch the recording of our webinar to learn more about the different types of biases in AI, the importance of tackling them, and how to do so.
Beeb, the first public service voice assistant: Testing for real-world conditions to create a conversational interface.
To launch the first public service voice assistant, the BBC and Applause joined forces to collect over 105.000 voice utterances, covering 16 different accent groups across the UK.
Western Union must verify that payment transfers work as expected in every country they are offered. Here's how Applause tested 2,562 transactions in 87 countries over 12 months.
Selfapy: delivering high quality digital experiences to patients and psychologists
Find out how Berlin-based online therapy programs provider Selfapy tests its platform to provide a high quality digital experience to patients and psychologists
Sourcing Training Data for AI Applications
Once you’ve made the decision to leverage AI and/or machine learning, now you need to figure out how you will source the training data that is necessary for a fully functioning algorithm.
Find out how Paysafe tests from the end user perspective and on various markets in order to ship its high quality payment solutions faster.
Find out how Mobimeo leverages our manual functional testing services to test its apps in real-world conditions, with real users and across a wide variety of devices.
Learn more about how BT leverages Applause's automated functional testing services in order to innovate and ensure high quality digital products.
United Colors of Benetton
Discover how Applause enabled Benetton to deliver digital products that are functional and optimized in terms of UX, simplicity and clarity of use.
The Importance of Accessible Digital Experiences in our New Normal
Watch our webinar with Tanner Gers of the American Foundation for the Blind to find out how to build accessible digital experiences.
Making The Right Release Decisions
Applause's Product Director Catherine Huang and QA Manager Dean Vittum go through the processes of release decisions, highlighting what can go wrong – and how to avoid mistakes.
Introducing the Applause Quality Score
How do you know when your software is ready for release? The Applause Quality Score, which is a calculated value based on your testing results, can help you make that decision.
Test automation and manual testing: 4 steps to combine them effectively
Watch our webinar recording with specialists Hugo McConnell and Steve Greenhill discussing their best practices to combine test automation and manual testing.
QA's Strategic Role In Devops
In this webinar, Applause solutions consultants discuss the role of QA in DevOps and how you can increase quality, as you increase release velocity.
Ensure Remote Testing Doesn't Slow Down Your SDLC
Learn how to confront common problems that pop up when testers work from home, and how Applause -- the leader in remote and distributed testing -- ensure your SDLC doesn't slow down.
5 Steps for Training and Testing AI Algorithms
You won't have a strong AI or ML algorithm without proper training and testing data. Get tips for how to train and test the data for your algorithm.
The Dogfooding Days are Over
A dogfooding program isn't designed for today's modern software needs. Learn why you shouldn't lean solely on dogfooding for your QA testing needs.
Break Down the Silos: How to Align Product & Engineering
Product and Engineering teams have differing goals that often creates silos. Learn how these teams can learn to better collaborate and break down those silos.
Learn how Benefit Cosmetics ensures their site works in every market to deliver quality digital experiences that reflects the quality of their cosmetic items.
Learn more about how BT gains efficiency, builds user-centric digital products and drives ROI using test automation.
Blurred Lines: Overcome Frequent Omnichannel Blunders
In this webinar, retail strategist Carl Boutet explains why many companies struggle with “omnichannel” retail.
5 Ways To Remove Friction From Your Omnichannel Banking
Banks that want to gain and retain loyal customers must make it easier to bank with them.
How BT Leverages Test Automation to Accelerate its Digital Transformation
Watch the recording of our webinar from January 28 at 3 p.m. (CET) to learn how BT gains efficiency, builds user-centric digital products and drives ROI using test automation
Expert Q&A: Software Testing in the 2020s
As we enter a new decade, software testing is changing. Watch our Q&A with software testing author Eran Kinsbruner, who will answer your questions on how software testing is evolving.
The Essential Guide to Customer Personalization
Personalization is no longer a vanity project for businesses with a digital presence. To master personalization, you need a clear strategy as well as mature and accurate data.
Find out how Greentube leveraged functional testing and UX feedback to understand its users' needs and identify areas of improvement before its customers.
Putting Quality First in the Age of Voice Commerce
Few retailers have succeeded with their voice commerce initiatives thus far. See how a commitment to quality can reverse this trend.
Why the Human Element Remains Essential in AI
The human element is critical to a strong artificial intelligence initiative. Here's how you can interact with AI.
Your Keys to Combating Bias in AI
Whether intended or not, bias is built into every AI engine. See where you need to be vigilant and the steps you can take to eliminate bias from your AI initiatives.
4 Challenges Digital Payments Are Creating And How To Address Them
Learn how to select the right variety of mobile payment options for your customers.
How to Deliver High-Quality and Secure Digital Payments
Learn how payment authentication will impact your business, and how you can still deliver great digital experiences with improved security.
Bringing Balance to Manual and Automated Testing
Discover the essential steps in mastering an automation strategy and how to keep up with the demands of agile development, saving you time and resources.
How TravelPerk improves the digital experience of its travel portal
Watch our webinar to find out how TravelPerk leverages real user feedback in order to improve the digital quality of their travel platform.
Discover how Applause helped Autodesk achieve both speed and quality in its testing to maintain a sterling reputation worldwide for product quality.
Agile Failebration: What You Can Learn from Mishaps When Using Agile Methodologies
Watch our panel discussion webinar on what to learn from your mistakes when working in agile, with product and agile experts from Zalando, Autoscout24 and ScrumLife.
How Jobrapido Leverages Digital Testing to Level Up its Job Platform
Learn how Jobrapido combined functional testing with relevance tests to deliver qualitative results under any circumstances.
Giving You the Voice to Make a Difference
Making a difference should be easy, but navigating the best way to deliver it can be tough. The American Red Cross looked to voice innovation as a way to provide lifesaving information.
Radius Bank is intent on developing a community banking experience. With the frequency and speed at which they want to innovate, ensuring customer security is priority number one.
Learn how Master Lock leverages Applause to deliver IoT experiences on a global scale.
Find out how Master Lock uses Applause to test its IoT-enabled locks in real-world scenarios.
Discover how Dignity Health increased its release velocity, improved its test coverage and made its digital properties more accessible.
Dignity Health: Delivering Patient-Centric Experiences
See how Applause helps Dignity Health speed up release velocity, improve test coverage, and deliver accessible experiences to all users.
Discover how OutSystems combines manual and automated functional testing for its own internal tools in order to ensure organizational success and employee efficiency.
Gruppo San Donato
Find out how Italy’s leading private hospital group is testing its platform on mobile and desktop to help its patients better manage their healthcare needs.
The Good, The Bad, and The Ugly of Voice
While success in voice may seem like a hit-or-miss venture, the opportunity is ready for the taking. Prepare for the challenges ahead by learning from both voice successes and failures.
Find out how Applause helps Banner Health deliver patient-centric experiences across all devices for all users.
The Tale of the Tape: Applause vs. Offshoring
To succeed today, you must find the right QA partner. While you have your share of options, there is only one clear choice in the end. See how your options stack up against one another.
See how Applause gave Radixx the force multiplier it needed to raise the quality bar of its technology that is transforming the delivery model airlines use to sell to consumers.
Discover how Applause helped Safeway improve its digital experience for grocery shoppers across North America by testing with real customers in their actual stores.
Keeping Pace With Innovation
The pace of digital innovation is widening the gap between what companies want from QA and what their current approaches can deliver. It's time to embrace a new way of testing.
How Retail Brands Can Avoid Shopping Cart Abandonment
In 2018, the abandonment rate of ecommerce shopping carts reached about 75% for all sectors combined. Find out what solutions can be put in place to avoid this issue.
Working Smarter, Not Harder, Toward Digital Quality
The right QA solution can not only result in enhanced product quality, but better quality of life for your team as well. What are you missing?
How to Seize the Multimodal Opportunity
Learn the key design concerns when building multimodal experiences that connect with customers via visuals and voice.
How to Empower Your Hotel Guests Through Digital Connectivity
Hotel guests expect to receive a seamless omnichannel experience. Hotels must deliver these high-quality digital experiences or quickly fall out of favor with travelers.
How British Luxury Retailers Are Taking On Digital Transformation
Luxury carries a different meaning today than it has traditionally. Many elements have pushed brands around the world to change their practices. These new challenges cannot be ignored.
The 2019 Retail Quality Report
Applause tested the digital experiences of more than 50 top global retailers this holiday season, finding over 3,000 bugs.
Find out how Runkeeper enlisted real runners to tests its app across more than 60 countries.
Find out how craft company Bluprint leverages Applause to test over 130 devices across more than a dozen countries.
The Essentials to Successful User-Centric Development
Find out how you can deliver high-quality digital experiences across all touchpoints by putting users at the center of software development.
Sneak Peek: Retail Report Results
Catch a sneak peak of the results from Applause's 2019 Retail Quality Report.
6 Secrets to Omnichannel Success
Discover the 6 secrets to omnichannel and digital success and learn how to capitalize on your busiest seasons.
American Cancer Society
Learn how the American Cancer Society was able to extend its test coverage in an effort to streamline its fundraising apps and website.
Find out how Breezeworks improved its App Store ratings by leveraging unbiased and professional feedback from Applause.
Testing Will Drive the Future of the Connected Car
The in-car experience has become a key differentiator for automakers. Find out the testing best practices for connected cars.
6 Secrets to Omnichannel and Digital Success
Find out how you can deliver the experiences your customers expect, no matter where interactions take place.
Voice UX Best Practices
Discover the tips and techniques for building better voice experiences in this report from Voicebot and Applause.
10 Things to Consider when Evaluating In-The-Wild Testing
In-The-Wild Testing with Applause can be a catalyst for any company's digital transformation in a wide variety of ways.
Find out how Petco validated its digital strategy by testing omnichannel customer experiences with Applause.
Solving the Problems of Voice Testing
Like smartphones did more than a decade ago, voice interfaces are changing the way consumers interact with brands. Find out how you can deliver seamless voice experiences for all users.
Key Accessibility Improvements for Web Development
Discover the key quick fixes web developers need to make their website more accessible.
Driving ROI with Accessibility: Get Closer to Your Customer with Crowdtesting
Discover how Applause helps companies solve their most common accessibility challenges, resulting in impactful ROI.
5 Omnichannel Plays Retailers Still Can't Get Right
Discover the omnichannel plays retailers still struggle to deliver, and how testing can help create experiences that keep customers coming back again and again.
Discover how SEB has leveraged testing services from Applause to ensure the optimal quality of its connected products and apps.
Testing is Key to Startup Success
Find out why you can't do without digital testing right from the beginning of your startup.
5 Digital Mistakes Retailers Continue To Make
Learn the benefits of blending your physical and digital brand while exceeding customer expectations.
Testing Essentials for Five-Star Voice Experiences
Learn the best practices of voice testing, driving great voice experiences using real-world and automated testing.
Find out how Applause Security Testing helps ensure Oomnitza's data and billions of dollars in assets remain safe, private, and secure.
5 Retail Trends You Can't Miss in 2019
Discover the top five trends you need to know to stay afloat in today's retail world.
4 Retail Strategies to Gain and Retain Customers
Retailers need quality control over their digital deployments and can look to crowdtesting to lower risk, save money, and improve customer retention and conversion rates.
Realtor.com leveraged Applause to help its team evolve as digital experience became a vital part of the home buying journey.
Striking Gold with OTT Advertising
OTT is rapidly becoming the preferred video viewing medium and a prime advertising opportunity. See how to ensure seamless ad delivery to maximize your revenue.
How Does Your QA Stand Up to Agile?
Journey through the evolution of QA and see whether your current practices stand up to the Agile standard.
See how Michigan Lottery overcame testing hurdles to deliver a seamless omnichannel gaming platform.
3 Keys to Unlocking Seamless Retail with Crowdtesting
Discover how crowdtesting can help you deliver the ideal omnichannel retail experience.
Find out how Applause helped Kahoot! accelerate its software development iterations to release new features more easily and quickly.
3 Ways Crowdtesting Improves Your Streaming Quality
See how crowdtesting can help improve streaming quality and ultimately increase revenue.
App Store 101: How to Meet Apple's New Quality Standards
Apple's App Store guidelines are becoming stricter and stricter. This eBook provides the keys to meeting the heightened quality standards.
Mastering Automation in the Age of Agile
Learn how to master an automation strategy that works best for your agile team, saving you valuable time and resources.
3 Ways Banks Can Cash in with Crowdtesting
Banks must deliver a seamless digital experience to compete in today's ecosystem. See how they can accomplish this.
Driving ROI in Banking: Get Closer to Your Customer with Crowdtesting
Discover how retail banks can drive massive ROI with Applause's crowdsourced QA services.
Fighting Fake News with AI and Crowdsourcing
Find out how The Wall Street Journal addresses the media world's fake news problem with AI and crowdsourcing.
Learn how SoChat ensures every release performs exactly as it is designed, regardless of device or location.
From Padlocks to IoT: Master Lock’s Keys to Digital Transformation
Find out how testing helped Master Lock achieve its digital transformation.
How To Address The 3 Biggest Threats Facing Digital Media Brands
Here are the three major threats that media brands must address as digital transformation and innovation continues to recreate the industry.
The Keys to Quality Curbside
Discover the key components of building a quality curbside experience.
Global Cosmetics Company
This global cosmetics company leveraged Applause to improve its customer experiences as the retail industry becomes increasingly digital focused.
Find out how Applause helps Upstream deliver digital experiences that matter to its customers.
Find out how Accellion, a leader in private cloud solutions, reduces time spent regression testing to free up internal teams to focus on higher priority projects.
Is the QA Lab Dead?
Discover how to overcome the shortcomings of traditional QA labs with crowdtesting.
Applause Test Automation
Learn about Applause's test automation solution in this quick video.
Uber: Maximizing Coverage for a Consistent Global Experience
Uber’s app works in hundreds of cities around the world across hundreds of devices. See how Applause enables Uber to move quickly and maintain a high standard of quality.
See how UCSF successfully administers mobile cognitive assessments to support research by leveraging the Applause community.
Driving ROI in Media: Get Closer to Your Customer with Crowdtesting
Discover how media organizations can drive massive ROI with Applause's crowdsourced QA services.
Applause in 2 Minutes
Applause empowers the world’s leading digital brands – including Google, Uber, and FOX – to deliver flawless digital experiences to their customers on any device, in every location.
Fitting Agility & Quality Under One Roof with Realtor.com
Discover how Realtor.com transformed their testing strategy by learning to balance agility and quality.
Driving ROI in Retail: Get Closer to Your Customer with Crowdtesting
How retail organizations can drive massive ROI with Applause's crowdsourced QA services.
Learn how Shake Shack created their on-brand order-ahead app while delivering a seamless user experience in their stores.
The Essentials for Building Five-Star Alexa Voice Experiences
Find out the keys to driving five-star skill ratings with combining real-world testing and automation.
Automation and Manual Testing: Striking the Right Balance
Learn how to balance automation and manual testing to accelerate your agile development team.
American Red Cross
See how American Red Cross tests on a wide range of mobile devices in various locations.
Driving ROI Through Crowdsourced Testing
A third-party research report on the value of Applause's crowdtesting services.
3 Ways Your Business Can Benefit From Crowdtesting
Don't let ineffective testing impact your bottom line.
Driving ROI with Crowdsourced QA Testing
Discover the massive ROI that crowdsourced QA testing can bring to your organization.
See how an improved feedback process helped USA Today make a seamless transition into the digital media world.
5 Things Customers Demand From Restaurant & QSR Apps
The food industry serves a variety of customers. Do you know what they expect from your apps?
How To Conquer Local Markets As A Startup
Learn how e-commerce company Yalwa offers its customers the best possible digital experience.
Children's Hospital Los Angeles
Discover how Children's Hospital Los Angeles overcame pressing concerns about app security to deliver a seamless digital healthcare experience.
Discover how Western Union digitized their global payments network with the help of Applause's worldwide community.
Continuous Deployment Your Customers Can Count On
Discover how NBCUniversal's Craftsy developed their leading online crafts tutorial platform with continuous deployment.
The Essential Guide To Agile Testing
Discover why the hottest startups and established enterprises are turning their focus to agile development.
Find out why it's time to start rethinking your QA lab to meet the demands of the digital world.
See how Deutsche Telekom has already tested over 50 products with the Applause Community.
How To Deliver Quality Engineering With Dow Jones
Discover how Dow Jones integrates testing into their SDLC early and often by leveraging crowdtesting.
Learn how the award-winning UK company Wonderbly tests their multi-language products on native devices with Applause.
The Essential Guide To Mobile App Testing
Tips, techniques and trends for launching great digital experiences.
Learn how Yoyo Wallet uses Applause to optimize their application before release.
3 Ways Your Users' Feedback Can Boost Your Bottom Line
Learn how leveraging user feedback early and often ensures a high quality user experience.
Learn how Bonnier Broadcasting uses Applause to test in different Nordic countries and discover critical bugs.
Discover how Dow Jones partners with Applause to uncover critical bugs and increase delivery cadence.
See why Swisscom tests their TV products with Applause throughout their Agile development process.
Learn how WatchDox evolved their enterprise-grade document management system with Applause testing.
Localization: The Key To Digital Success Is More Than Just Translation
Learn how to overcome the challenges of launching products in different markets and cultures.
Your app might work in the lab, but the real world isn't as simple. That's why testing in-the-wild is vital.
Crowdsourced Usability Testing
In the past, usability studies took months to complete. Today, UX testing can be done in weeks by companies of all sizes.
Digital Experiences with Shake Shack
A three-part short series featuring Shake Shack COO about launching digital experiences.
Discover how Passport quickly expanded into new locations with no previous testing presence.
The Container Store
Learn how The Container Store ensures their app works on all devices, platforms and OSs.
Starling by VersaMe
See how VersaMe ensures that mobile apps work in harmoney with their hardware.
Learn how BMW ensures a quality connected car experience by leveraging real testers with Applause.
See how Fox worked with Applause to ensure the highest-quality video streaming experience for their viewers.
How Digitization Can Remove Friction From The Insurance Experience
Before rushing into a solution, insurance organizations must build a solid foundation for their digitization strategy and programs.
4 Must-Haves For Consumer IoT Success
Discover the key factors that can turn a nice-to-have solution into a need-to-have.
5 Ways To Revolutionize Your QA
Testing expert James Whittaker offers five insights that will revolutionize your QA and make your team more effective.
What's In Store For The Future Of Ecommerce
Discover the next generation of ecommerce and omnichannel with Blueport's Chief Product Officer.
The Power Of Customer Listening With Citi
Learn how Citi turns active listening into meaningful business results.
Shake Shack: Launching Innovative Digital Experiences
Discover how Shake Shack approaches the role of digital in their overall guest experience.
Digital Accessibility Is More Than A Compliance Checkbox
Learn how eBay designed one of ecommerce's most comprehensive digital accessibility programs.
See how Shutterfly works with Applause to ensure digital quality and usability in their websites and mobile retail apps.
See how Realtor.com works with Applause to create personalized digital experiences on all consumer-facing platforms.
See how Sochat, a Silicon-valley chat app startup, works with Applause to ensure mobile app quality.
Learn how the Turkish gaming company tests their hit app with over 50 million users.
A Conversation With Dailymotion: Testing Globally With Flexibility
See how Dailymotion tests their video streaming platform in all languages with Applause.
A Conversation With HomeMe: How An Agile Startup Tests With Applause
Watch how West Coast startup, HomeMe, leverages Applause to help with their agile testing needs.
See how Runkeeper leverages the scalability of Applause to test its app with real runners.
See how Blueport Commerce leverages Applause to improve omnichannel experiences across all devices.
Mobile Payments: More Than Just A New Way To Pay
Across web, mobile, and in-store, mobile payment technologies are bringing businesses closer to the people they serve.