Resources
As a pioneer in digital quality, we have become the go-to knowledge resource for those looking to learn more about the keys to delivering world-class experiences to their users and customers.
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Enterprise Software Leader Validates Customer Support Agent
Learn how an enterprise software leader worked with Applause to evaluate its conversational voice assistant, designed to serve as an automated, high-fidelity customer service representative.
Global Retailer
Read how a top global retailer worked with Applause to establish a statistical gold standard for trust of its vertical retail agent, validating performance gaps with over 99.9% confidence.
How Progress Software Shifts Accessibility Left
Partnering with Applause has helped Progress’ ShareFile team develop a more proactive approach to digital accessibility and reduce defects by 60% year over year.
Progress Software
Learn how Progress Software’s ShareFile team partnered with Applause to reduce accessibility issues and improve usability for everyone by shifting left.
Multinational Hospitality Group
Read how a leading multinational hospitality group deployed an AI digital concierge to enhance guest experiences and reinforce its position as an innovator.
See how Expensify scaled their QA process with Applause
Read how Expensify uses Applause crowdtesting to scale QA, localization and accessibility testing, enabling near-daily releases with confidence and quality.
Flo Health
Learn how crowdtesting with Applause gives Flo Health real-world feedback to help create outstanding user experiences across more than 20 different languages.
Whow Games
Read how Applause supports Whow Games to expand into new markets with the help of in-market, native-speaker testers.
Dow Jones
Find out how Applause helped Dow Jones evolve its Quality Engineering function.
Global Streaming Content Company
Read how a global streaming content provider partnered with Applause for payment testing to ensure frictionless customer experiences.
Gruppo San Donato
Find out how Italy’s leading private hospital group is testing its platform on mobile and desktop to help its patients better manage their healthcare needs.
Multinational Retailer
Learn how a top global retailer rolled out a seamless new payment process and consistently improves the customer journey.
AI IVR Testing
Read how a large U.S. pharmacy brand optimized its interactive voice response (IVR) system’s conversational experience.
American Red Cross
See how American Red Cross tests on a wide range of mobile devices in various locations.
FLOA
Find out how FLOA works with Applause to identify high-value bugs, increase its testing capabilities, and release with confidence.
REWE Digital
Learn how REWE Digital can ensure the quality of its digital products with the help of functional and security testing.
Curve
Find out how Curve leverages real-world testing to support its rapid expansion and ensure the quality of its innovative financial products.
SEB Case Study
Discover how SEB has leveraged testing services from Applause to ensure the optimal quality of its connected products and apps.
wetter.com Case Study
Learn how Applause helps wetter.com to release weather apps that stand out in a saturated market and earn rave reviews.
Skyscanner Case Study
Learn how Applause helps Skyscanner to perform testing across different markets and device/OS configurations before releases so it can catch issues before they reach customers.
TraceTV
Learn how Applause helps TraceTV to improve product quality across 16 countries and launch two new products without glitches.
Kahoot!
Find out how Applause helped Kahoot! accelerate its software development iterations to release new features more easily and quickly.
Le Bon Marché
Learn how Applause helps Le Bon Marché to create luxury digital experiences by reducing regression and increasing release velocity.
Successful Finance Self-Service Offerings Require Strong UX
Read how a global bank partnered with Applause to execute UX studies to check customer experiences and functional aspects of IVR systems, along with messaging apps like bots and chatbots.
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