Who We Are

Our Executive Team


Senior VP, Global Delivery & Customer Success

Rahul Shah is the Senior Vice President of Global Delivery & Customer Success. At Applause, Rahul is responsible for driving customer value through the delivery of our products and services. He has responsibility for growing and nurturing our Community of digital experts and managing our Solution Delivery Team, who partner with our customers to utilize our services.

Prior to Applause, Rahul led the Enterprise Technical Sales and Integration team at PayPal. In that role, Rahul was responsible for all technical aspects of selling, integrating and building long term value for PayPal’s largest merchants. Prior to PayPal, Rahul held leadership roles at Allianz and GE across Product, Marketing, Sales, and Strategy.

He holds a Mechanical Engineering degree from UMass, Amherst and an MBA from UC Berkeley’s Haas Business School.

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Rahul Shah Senior VP, Global Delivery & Customer Success at Applause.