Get started with these three easy steps
Welcome to Ignite. This page will help you get ramped up so that you can learn what you need to know for a smart start with Applause.
Applause Launch Guide
Download this! We've put together a Launch Guide that we'll use as a part of the initial onboarding process. It includes:
- Onboarding next steps
- Getting started checklist
- Best practices
- .... and more
Visit and bookmark this! Have a question or run into a problem? Make your first stop our online knowledge base.
When I have questions or concerns about an existing or active test cycle?
A: Use the Platform chat feature or email your PM directly.
When I have questions on platform functionality?
A: Visit help.applause.com
When I have an emergency regarding my test cycle or product that requires immediate attention?
A: Call your PM.
When I need to communicate with members of my testing team?
A: Use the Chat feature in the Platform.
When I'm interested in learning more about additional testing services or products?
When I just can't find an answer to my question?
A: Visit our online help desk and click the 'Submit a Request' link to send us a message, and we'll get back to you ASAP.
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