{"id":37423,"date":"2023-08-23T08:14:32","date_gmt":"2023-08-23T12:14:32","guid":{"rendered":"https:\/\/applause-wp2.local\/tests-utilisabilite\/"},"modified":"2026-04-29T10:58:39","modified_gmt":"2026-04-29T14:58:39","slug":"tests-utilisabilite","status":"publish","type":"page","link":"https:\/\/www.applause.com\/fr\/tests-utilisabilite\/","title":{"rendered":"Tests utilisateurs"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section hero-section-v3 hero-section-blue\">\n<div class=\"et_pb_row_0 et_pb_row et_pb_equal_columns et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_3_5 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_block_module mini-blue-title preset--module--divi-heading--8r75zxphr1\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">TESTS D'EXP\u00c9RIENCE UTILISATEUR<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module hero-heading preset--module--divi-text--16gm90elfm\"><div class=\"et_pb_text_inner\"><h2>Offrez des exp\u00e9riences pl\u00e9biscit\u00e9es par les clients<\/h2>\n<p>Laissez nos experts UX d\u00e9velopper et diriger un programme de recherche qui vous fournira les avis dont vous avez besoin pour livrer des applications et des sites web attrayants.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_2_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module no-lazyload preset--module--divi-image--default\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/Hero-User-Experience-French.webp\" width=\"780\" height=\"520\" srcset=\"https:\/\/www.applause.com\/wp-content\/uploads\/Hero-User-Experience-French.webp 780w, https:\/\/www.applause.com\/wp-content\/uploads\/Hero-User-Experience-French-480x320.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 780px, 100vw\" class=\"wp-image-140003\" alt=\"TESTS D&amp;#39;EXP\u00c9RIENCE UTILISATEUR\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module preset--module--divi-image--default\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/intro-image-solution-usability_W585_Mfit.webp\" width=\"500\" height=\"422\" srcset=\"https:\/\/www.applause.com\/wp-content\/uploads\/intro-image-solution-usability_W585_Mfit.webp 500w, https:\/\/www.applause.com\/wp-content\/uploads\/intro-image-solution-usability_W585_Mfit-300x253.webp 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" class=\"wp-image-34812\" alt=\"Une exp\u00e9rience utilisateur qui se comporte comme vos clients\" title=\"Une exp\u00e9rience utilisateur qui se comporte comme vos clients\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module section-paragraph blue-subhead preset--module--divi-text--5aed21f5-56f5-4361-ae14-c13d137326fc\"><div class=\"et_pb_text_inner\"><h2>Une exp\u00e9rience utilisateur qui se comporte comme vos clients<\/h2>\n<h3>Am\u00e9liorez l'engagement, la conversion et la satisfaction<\/h3>\n<p>M\u00eame si votre application fonctionne parfaitement comme pr\u00e9vu, les clients ne reviendront pas si l'exp\u00e9rience n'est pas intuitive et facile \u00e0 utiliser. Comment r\u00e9pondre \u00e0 ces crit\u00e8res ? Cela commence par une compr\u00e9hension approfondie de ce que vos clients pr\u00e9f\u00e8rent et de la fa\u00e7on dont ils se comportent, \u00e0 chaque micro-exp\u00e9rience. Applause vous fournit les informations humaines r\u00e9elles dont vous avez besoin pour prendre des d\u00e9cisions centr\u00e9es sur le client concernant vos produits et services.<\/p>\n<p>En s'appuyant sur sa communaut\u00e9 mondiale et diversifi\u00e9e, Applause trouve des participants qui correspondent aux profils sp\u00e9cifiques de vos clients, o\u00f9 qu'ils soient dans le monde, et qui peuvent fournir les retours d'exp\u00e9rience les plus pertinents. Avec des chercheurs exp\u00e9riment\u00e9s en exp\u00e9rience utilisateur qui analysent les r\u00e9sultats dans le cadre d'une solution enti\u00e8rement g\u00e9r\u00e9e, vous recevrez des informations sur les utilisateurs et des recommandations d'experts qui am\u00e9lioreront votre exp\u00e9rience utilisateur et augmenteront la fid\u00e9lit\u00e9 des clients.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_2 et_pb_row et_block_row\">\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module section-icon-blocks preset--module--divi-text--6cksqzi0qy\"><div class=\"et_pb_text_inner\"><h2 class=\"title as-h2\">Des \u00e9valuations 5 \u00e9toiles requi\u00e8rent une exp\u00e9rience utilisateur 5 \u00e9toiles<\/h2>\n<p>L'approche d'Applause bas\u00e9e sur l'humain va au-del\u00e0 du \u00ab quoi \u00bb pour d\u00e9couvrir le \u00ab pourquoi \u00bb, vous aidant ainsi \u00e0 prendre des d\u00e9cisions centr\u00e9es sur le client :<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_pb_gutters2 et_block_row\">\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module preset--group--divi-blurb--divi-font-body--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/icon-multiple-circle.svg\" class=\"et_animated wp-image-32922\" alt=\"Ciblez les participants d\u00e9finis\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h3 class=\"et_pb_module_header\">Ciblez les participants d\u00e9finis<\/h3><div class=\"et_pb_blurb_description\"><p>Acc\u00e9dez aux participants qui correspondent \u00e0 vos profils de clients sp\u00e9cifiques<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module preset--group--divi-blurb--divi-font-body--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/icon-analytics-pie-2.svg\" width=\"80\" height=\"80\" srcset=\"https:\/\/www.applause.com\/wp-content\/uploads\/icon-analytics-pie-2.svg 80w\" sizes=\"(max-width: 80px) 100vw, 80px\" class=\"et_animated wp-image-42963\" alt=\"Obtenez des informations in\u00e9gal\u00e9es\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h3 class=\"et_pb_module_header\">Obtenez des informations in\u00e9gal\u00e9es<\/h3><div class=\"et_pb_blurb_description\"><p>Obtenez des informations exploitables aupr\u00e8s des participants, o\u00f9 qu'ils se trouvent, et testez-les sur plusieurs appareils et syst\u00e8mes d'exploitation<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module preset--group--divi-blurb--divi-font-body--default preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/icon-study-owl.svg\" class=\"et_animated wp-image-34689\" alt=\"S\u00e9curisez une expertise in\u00e9gal\u00e9e\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h3 class=\"et_pb_module_header\">S\u00e9curisez une expertise in\u00e9gal\u00e9e<\/h3><div class=\"et_pb_blurb_description\"><p>Chaque \u00e9tude est men\u00e9e par un chercheur qualifi\u00e9 en exp\u00e9rience utilisateur ayant une connaissance approfondie du secteur<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_4 et_pb_row et_block_row\">\n<div class=\"et_pb_column_8 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_block_module preset--module--divi-image--default\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/www.applause.com\/wp-content\/uploads\/femme-utilise-tablette-ville_W585_Mfit.webp\" width=\"500\" height=\"688\" srcset=\"https:\/\/www.applause.com\/wp-content\/uploads\/femme-utilise-tablette-ville_W585_Mfit.webp 500w, https:\/\/www.applause.com\/wp-content\/uploads\/femme-utilise-tablette-ville_W585_Mfit-218x300.webp 218w\" sizes=\"(max-width: 500px) 100vw, 500px\" class=\"wp-image-50578\" alt=\"Des offres personnalis\u00e9es pour vos besoins uniques\" title=\"Des offres personnalis\u00e9es pour vos besoins uniques\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_9 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module section-paragraph blue-subhead preset--module--divi-text--5aed21f5-56f5-4361-ae14-c13d137326fc\"><div class=\"et_pb_text_inner\"><h2 class=\"title as-h2\">Des offres personnalis\u00e9es pour vos besoins uniques<\/h2>\n<h3 class=\"sub-title as-h1\">Conception, ex\u00e9cution et recommandations d'experts<\/h3>\n<p dir=\"ltr\">Dans le cadre d'une solution enti\u00e8rement g\u00e9r\u00e9e, Applause recherche et trouve des participants qui correspondent \u00e0 vos donn\u00e9es d\u00e9mographiques cibles, puis r\u00e9alise des \u00e9tudes qui correspondent \u00e0 vos objectifs. Nos \u00e9quipes fourniront des informations pr\u00e9cises sur les utilisateurs et des recommandations concr\u00e8tes et percutantes. Nos offres sont compos\u00e9es des \u00e9l\u00e9ments suivants :<\/p>\n<p dir=\"ltr\"><strong>Plusieurs types d'\u00e9tudes :<\/strong><span>\u00a0<\/span>recevez un retour d'information it\u00e9ratif sur les nouvelles fonctionnalit\u00e9s ou une analyse approfondie des flux complexes pour voir o\u00f9 ils excellent et o\u00f9 vous pouvez vous am\u00e9liorer.<\/p>\n<p dir=\"ltr\"><strong>Cr\u00e9ation et ex\u00e9cution de script :<\/strong><span>\u00a0<\/span>un chercheur en exp\u00e9rience utilisateur travaillera avec votre \u00e9quipe pour cr\u00e9er un script efficace qui permettra de recueillir les informations que vous recherchez.<\/p>\n<p dir=\"ltr\"><strong>Conclusions et recommandations d\u00e9taill\u00e9es :<\/strong><span>\u00a0<\/span>recevez un rapport exploitable qui comprend des conclusions d\u00e9taill\u00e9es, un r\u00e9sum\u00e9 des r\u00e9sultats, une analyse comparative et des recommandations d'experts sur la mani\u00e8re d'am\u00e9liorer l'exp\u00e9rience utilisateur.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_block_section\">\n\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_5 et_pb_row et_block_row\">\n<div class=\"et_pb_column_10 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module section-paragraph blue-subhead preset--module--divi-text--5aed21f5-56f5-4361-ae14-c13d137326fc\"><div class=\"et_pb_text_inner\"><h2 class=\"title as-h2\">Vous craignez de ne pas \u00eatre \u00e0 la hauteur des attentes de vos clients ?<\/h2>\n<p class=\"last:tw-mb-0\">Nous sommes \u00e0 votre disposition pour vous aider \u00e0 cr\u00e9er des exp\u00e9riences plus intuitives et plus simples d\u2019utilisation. Il suffit de remplir le formulaire ci-dessous, et de rejoindre les milliers de clients Applause qui ont pu :<\/p>\n<p class=\"last:tw-mb-0\">\n<ul>\n<li><strong>Augmenter les taux de conversion:<\/strong><span>\u00a0<\/span>en r\u00e9duisant les frictions dans les parcours utilisateur cl\u00e9s.<\/li>\n<li><strong>Augmenter l\u2019engagement:<\/strong><span>\u00a0<\/span>gr\u00e2ce \u00e0 des exp\u00e9riences qui captivent les clients.<\/li>\n<li><strong>Prendre de meilleures d\u00e9cisions strat\u00e9giques:<\/strong><span>\u00a0<\/span>en sollicitant l\u2019avis des utilisateurs en amont et r\u00e9guli\u00e8rement.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_11 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--group--divi-text--divi-font-body--default preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><form id=\"mktoForm_3152\"><div class=\"legend\"><span class=\"mktoAsterix\">*<\/span> Marque un champ obligatoire<\/div><\/form>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_block_section preset--module--divi-section--bhcb6jxywh\">\n<div class=\"et_pb_row_6 et_pb_row et_block_row preset--module--divi-row--61zcgfi1e0\">\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--97829db1-4e26-4955-99fc-cc9a3cacebb7\"><div class=\"et_pb_text_inner\"><h2>Explorez en profondeur la qualit\u00e9 num\u00e9rique<\/h2>\n<p>Des t\u00e9moignages de clients aux avis d\u2019experts, notre centre de ressources offre un aper\u00e7u plus approfondi de la mani\u00e8re dont nous abordons la qualit\u00e9 num\u00e9rique.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--n0307jqe3u_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--n0307jqe3u\" href=\"\/fr\/ressources\/\">Explorez le centre de ressources<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":42,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[392],"tags":[],"class_list":["post-37423","page","type-page","status-publish","hentry","category-solutions"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/pages\/37423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/comments?post=37423"}],"version-history":[{"count":4,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/pages\/37423\/revisions"}],"predecessor-version":[{"id":156331,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/pages\/37423\/revisions\/156331"}],"wp:attachment":[{"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/media?parent=37423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/categories?post=37423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.applause.com\/fr\/wp-json\/wp\/v2\/tags?post=37423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}