The Applause Platform
The Applause Platform provides a seamless interface to our in-the-wild testing, user feedback, and research solutions. This cohesive blend of services and software allows Applause to deliver impactful, detailed, and easily consumable results to your team.
With Applause, you have direct control and full visibility of all active and completed projects - setup and execute tests, view real-time results, communicate with testers and participants, analyze results, export data, and more.
What We Offer
Our web-based, responsive interface allows you to manage all aspects of your Applause solutions while you are on the go. Instantly access all current and past data, view reports, and perform day-to-day tasks.
Bug Tracking System Integration
Out-of-the-box integrations with popular bug tracking systems (including two-way JIRA integration) allow your team to continue working out of a single, familiar environment.
Whether conducting user experience studies or performing functional testing, our SDK allows testers and participants to report bugs, provide feedback, and answer surveys, without ever leaving your apps.
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What You Get
See issues as soon as they are reported by testers; complete with reproduction steps, environment details, and attachments like screenshots, video recordings, and device logs. Applause Test Team Leads triage each reported issue, providing verification of its reproducibility and validity while also offering approval recommendations.Learn More
Metrics and Coverage Summary Data
View the status of all active testing cycles and reported issues to instantly find items that require action. Gain visibility into device/OS coverage to identify trends and pinpoint problematic environments.
Tester Profiles and Communication
Access the profile of every tester participating in a cycle to see their background, skills, and experience. Live-chat with your Project Manager (PM), Test Team Lead (TTL), and testers, or leave a message if you have questions related to a reported issue.Find Out More
Our iOS and Android SDKs provide in-app bug reporting, crash, and feedback capabilities. Testers and participants can provide critical details in the moment, directly from your apps, by shaking their device. Annotated screenshots and screen recordings in addition to written feedback are easily viewed from the Applause Platform.
“I was really excited to see the quality of the bug information we were getting back. It was refreshing to see all the really detailed information that we were getting from the Applause testers.”