Discover the latest trends, innovations, and achievements in retail and how crowd testing is impacting them.

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4 Lessons Learned from Black Friday and Cyber Monday

Omnichannel experiences loomed large during the Thanksgiving shopping weekend.

Why a New Shopping Experience is Needed for European Retail

Is the brick and mortar retail trade in Europe inevitably doomed to failure?

Is European Retail Ready to Adopt Modern Technologies?

European Retail companies tend to be hesitant when investing in technological innovation, making it all the more challen...

4 Communication Best Practices for Omnichannel and Digital UX

Part two in our Omnichannel and Digital UX Best Practices series.

Why Retail Brands are Not Just Products Anymore, but Living Experiences

Retailers are competing with the best experience a customer has ever had. This is why everyone is talking about the cust...

How the E-Commerce Company Locamo Addresses Existing Challenges in Product Development

The diversity of the digital product landscape offers many a tricky challenge for QA Manager.

Bringing the Golden Rule of Retail into an Omnichannel World

Remember that the customer is always right … even if they’re incorrect.

Retail Renaissance or Apocalypse?

It's all a Matter of Perspective. An apocalypse by another other name would be as deadly.

Why Omnichannel Customer Journeys Rule the Holidays

‘Tis the season to shop online and buy in-store

4 Steps to Understanding Customer Journey

No two people are the same. Why, then, do many companies believe their customers will follow the exact same buying journ...

The Pros And Cons Of Native Apps And The Mobile Web For Ecommerce

Retailers and ecommerce should look carefully at the benefits and pitfalls of building both native apps and mobile websi...

Retail Banks Will Spend 40% Of Their Technology Dollars On Digital Transformation

“There are very few banks in the United States that aren’t investing in transformational technologies.”

Why Harry's Turned To Crowdtesting To Enhance The Shaving Experience

“You can’t retract from the App Store easily and if something goes wrong it is very difficult to fix.”

5 Tips To Make Digital Payments Easier For Ecommerce

The payment is the painful part. Don’t make it any harder than it already is.

Omnichannel Retail Is No Longer A Strategy, It’s The Business Model

The philosophical distinction between business model and strategy could be the difference between survival and spiral fo...

For The Battered Retail Industry, Machine Learning Has To Be About Sales

We are ultimately trying to sell more. I think that is the beauty of retail in that the motive is very simple.

70% Of Retailers Will Use The Internet Of Things To Improve Customer Experience

“Digital disruption—most profoundly, online shopping and smartphones—has birthed ever connected, savvy shoppers who have...