Digital Experience

UX Corner

5 Engagement Best Practices for Omnichannel and Digital UX

Don't fall behind when it comes to user experience. Here are the top five things you need to know to build an omnichannel or digital experience your customers will love.

QA Lounge

How Crowdtesting Helps to Ensure a Smooth Digital Experience for E-Commerce Products

E-commerce sites have to ask themselves a few questions in order to improve the customer experience.

Digital Trends

3 Quality Engineering Takeaways from the Wall Street Journal

Engineering Director Summeet Mandloi shared how Dow Jones has built an effective Quality Engineering process across its entire family of brands, including the Wall Street Journal.

Digital Trends

Why Omnichannel Customer Journeys Rule the Holidays

In spite of the convenience that eCommerce provides, shoppers continue to flock to stores during the holiday season.

UX Corner

Creating a Company Culture that Promotes Accessibility

Mark Lapole shares proven tips for success in establishing a company culture that promotes digital accessibility.

UX Corner

User Feedback: 48 Countries in Four Hours

Getting global feedback from real users in under four hours seems like an impossible task. But Applause Customer Journeys makes it a reality.

UX Corner

What Digital Accessibility Actually Means to Your Brand

eBay's Mark Lapole explains how the impact of digital accessibility extends beyond compliance and your bottom line.

Digital Trends

Doctors are saying “Hey Siri” and Digital Brands Should Take Note

Doctors are embracing voice assistants. How can digital brands take advantage?

Company Announcements

What You’ll Find at DigitalXChange ‘17

DigitalXChange '17, Applause's first annual user conference, will feature panel discussions on Agile methodologies, unpredictable testing, and digital transformation in the enterprise.

Company Announcements

5 Things You’ll Learn at DigitalXChange ‘17

DigitalXChange '17, Applause's first annual user conference, is sure to give attendees plenty to think about. Here are 5 of the top things you'll learn.