Mobile shopping has made browsing for products easier, but it just as simple to walk away before paying.
Customers expect that a digital experience will be seamless from start to finish. The challenge is to live up to those expectations.
Web and mobile accessibility guidelines may be on the back burner for the U.S. government, but companies should act now to ensure compliance.
The mobile shopping experience is woeful for most consumers.
Machine learning is useful, but good design is where personalization starts.
Bots for the Facebook Messenger Platform are fairly easy to build.
I toured southern Europe with Google's Project Fi, the best international cellular data plan on the market. Here's how it went.
Developers need the App Store, the App Store needs developers...