The Container Store is improving its users' experiences with some help from Applause.
Enterprise apps can increase productivity, encourage collaboration and improve the working day, but usability often doesn't match reality.
Poor Fido, he shouldn't have to deal with a subpar digital experience.
Amazon's quest to make the Amazon Echo a global device has moved forward.
The Alexa Voice Service for the Amazon Echo is available in the UK and Germany.
Mobile shopping has made browsing for products easier, but it just as simple to walk away before paying.
Customers expect that a digital experience will be seamless from start to finish. The challenge is to live up to those expectations.