Poor Fido, he shouldn't have to deal with a subpar digital experience.
eBay built a beta management program that sent out 100,000 invites to get people to test and provide feedback on its apps and websites.
Amazon's quest to make the Amazon Echo a global device has moved forward.
The Alexa Voice Service for the Amazon Echo is available in the UK and Germany.
Mobile shopping has made browsing for products easier, but it just as simple to walk away before paying.
Customers expect that a digital experience will be seamless from start to finish. The challenge is to live up to those expectations.
Web and mobile accessibility guidelines may be on the back burner for the U.S. government, but companies should act now to ensure compliance.