Banks need to optimize towards the omnichannel to provide better digital experience to customers always on the go.
Mass adoption of the Internet of Things has been slow to date, but at least people seem to know what a smart device is.
Retail banks must accelerate adoption of digital channels or risk consumers leaving them behind for financial technology upstarts.
The runaway success of the mobile app economy shows no sign of slowing down.
Document security platform WatchDox's need for speed led to a long-term crowdtesting partnership.
Localization testing is crucial for any brand that wants to create a global customer experience.
"90% of everything is merely competent. That is not good enough anymore.”
Building a chatbot just got simpler, thanks to the heavy lifting AI capabilities of Amazon Lex.
Conversational commerce through bots is in its infancy. Will it become the dominant form of ecommerce or just another part of the
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