Help Topics
You can use any of the search boxes located throughout the Applause website to search for an app. You can also click Find An App at the top of any page. For direct access to Applause you can go to http://my.applause.com. You can always bookmark the site to return later.
When entering a search term, Applause will search app titles and publishers for your term. If you know the exact name of your app, you should use that to search.
It’s FREE! As of today we’re letting you harness the power of Applause at no cost. It’s free and easy to sign up. Check out Applause for yourself today.
Applause currently crawls the Apple App Store for iOS apps, the Google Play Store for Android apps, and the Windows Phone Store for Windows Phone Apps. Combined, Applause crawls the reviews of over 1.2 million apps. Don’t worry if your app store of choice isn’t crawled yet, the team is hard at work adding new features and new stores. Stay tuned!
Applause constantly crawls the app stores to provide up to date analytics. If an app does not have sufficient data to calculate an Applause Score, it will be hidden by default. To see hidden apps, you can check the “Show more apps with no Applause score box.” If you still cannot locate your app, please contact us.
Simply put, an Applause Score is a 0-100 number rating the overall quality and user satisfaction of an app based on its reviews. You can learn more on our Scoring and Attributes page.
Applause analyzes user reviews to calculate your score. If there are not enough quality user reviews to trigger a signal for an Attribute, your app may not receive a score. Of course, Applause scores change over time, so be sure to check back often. To learn more about the math and analysis for Applause visit our Behind The Scenes page.
Yes. Applause is built on fairness and transparency. That means everyone gets to play on the same level. You can view information about your apps and your competitors. No proprietary information is ever shared. By using Applause, you’re viewing our analysis on publically available data.
Applause crawls all written reviews along with star ratings and the posted date of a review. To learn more about the analysis on the crawled data visit our Behind The Scenes page.
The Applause platform works best with:
- Chrome 22 and above
- Internet Explorer 10
- Firefox 15 and above
Note for IE users: We are aware of an issue that prevents a small number of Internet Explorer users from accessing Applause. Explorer users who rely on DNS servers powered by Windows 2008 may have difficulty accessing the Applause platform. If you experience this issue, we encourage you to try another browser. We hope to have the underlying issue corrected quickly.
At the moment you cannot export Applause data. But stay tuned! Some exciting functionality is coming…
At the moment you cannot connect to the Applause API. But stay tuned! Some exciting functionality is coming…
That is an excellent question. Well, if we didn’t think of the question on your mind, you have to let us know! Stop by the Contact Us page to ask us a question.
